
Virtual Marketing Manager/Admin
20 hours ago
Overview
Permanent position for a reliable and detail-oriented Virtual Assistant (VA) to support daily administrative and sales-related tasks. This role is remote, with a focus on triaging inbound enquiries, maintaining CRM records, assisting with follow-ups, and providing general sales and admin support. Ideally suited for someone with a background in virtual assistance, customer service, or admin support within a BPO or professional services environment.
Job DescriptionStart and build your career with BMG Outsourcing – an Australian-owned outsourcing company with offices in Clark and Sydney, providing high-quality services to clients and promising career growth for employees.
We’re looking for a reliable and detail-oriented Virtual Assistant (VA) to support daily administrative and sales-related tasks. You’ll play a key role in triaging inbound enquiries, maintaining CRM records, assisting with follow-ups, and providing general sales and admin support. This role is ideal for someone with a background in virtual assistance, customer service, or admin support, particularly within a BPO or professional services environment.
Responsibilities- Inbound Sales Support: Triage and manage inbound enquiries via email, web, and phone; assign or escalate as needed.
- CRM & Data Management: Update and maintain CRM/database hygiene, ensuring accurate notes and timely data entry.
- Admin & Calendar Support: Assist with scheduling meetings, follow-ups, and maintaining calendars.
- Quoting & Admin Prep: Help prepare basic quotes, proposals, or admin documents for review.
- Follow-ups: Send follow-up emails/SMS and maintain communication trackers.
- Routine Reporting: Support creation and maintenance of weekly/monthly sales and admin reports.
- Campaign Overflow: Assist during busy campaign periods with admin overflow or ad-hoc consultant tasks.
- 1–2 years of experience in a Virtual Assistant, Admin, or Customer Support role.
- Background in BPO or professional services is a strong plus.
- Excellent written and spoken English communication skills.
- Strong attention to detail, organizational skills, and ability to follow processes.
- Confident using Microsoft 365 (Outlook, Excel, Word, Teams).
- Comfortable working in CRMs or database tools and learning new systems quickly.
- Reliable internet connection and home working setup.
- Available to work with overlap during Australian business hours (Sydney time).
- Salary: We offer a competitive salary that reflects your experience and skills.
- Healthy Work Environment: A supportive, positive, and inclusive workplace that promotes your well-being and growth.
- HMO: Health insurance coverage.
- Paid Time Off: Generous vacation days, holidays, and sick leave.
- Company-Provided Equipment: PC or laptop provided to support remote work.
- Free Shuttle: Shuttle service to assist commuting.
- Free Meals: Free meals to keep you fueled during the day.
- Other perks: Day shift schedule, remote work options, and company events.
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