
Clinical and Technical Support Specialist
1 week ago
Overview
We’re looking for a Clinical & Technical Support Specialist to provide post-sales customer support for our diagnostic platform. This role will start as frontline support but is designed to grow into a team lead role. You will directly support clinicians and patients, troubleshoot medical/IT workflows, and produce training content (guides, videos, UI walkthroughs). Over time, you’ll help train and supervise junior staff.
Responsibilities- Provide post-sales customer support for our diagnostic platform. This role will start as frontline support but is designed to grow into a team lead role.
- Directly support clinicians and patients, troubleshoot medical/IT workflows, and produce training content (guides, videos, UI walkthroughs).
- Over time, help train and supervise junior staff.
- Nursing graduate or Licensed Medical Technologist
- 2–4 years in healthcare BPO, diagnostics, or IT-enabled clinical support
- Strong English communication + customer empathy
- Experience in technical troubleshooting (apps, connectivity, EMR/LIS systems)
- Ability to create training content (manuals, videos, UI guides)
- Excellent English communication (verbal & written)
- Strong customer empathy and problem-solving
- Ability to simplify complex workflows
- Comfortable with early shifts (6 AM – 4 PM PH)
- Understanding of point-of-care testing workflows
- Knowledge of lab basics (blood, urine, spirometry, ECG)
- IT troubleshooting (remote support tools, SQL basics, HL7/FHIR)
- Video editing & screen recording tools (e.g., Loom, Camtasia)
-
Clinical and Technical Support Specialist
2 weeks ago
Calabarzon, Philippines Gtelecom Full time ₱350,000 - ₱600,000 per yearWe're looking for a Clinical & Technical Support Specialist to provide post-sales customer support for our diagnostic platform. This role will start as frontline support but is designed to grow into a team lead role. You will directly support clinicians and patients, troubleshoot medical/IT workflows, and produce training content (guides, videos, UI...
-
Philippines Eximia Clinical Research Full time ₱25,000 - ₱35,000 per yearHealthcare/Clinical Research Call Center SpecialistCompany: Eximia ResearchLocation: Remote (Philippines-based)Work Hours: Full-time | US Time Zones (Night Shift with differential pay)About UsWe are a growing U.S.-based Clinical trials company providing support to patients, clinics, and research organizations. We value compassion, professionalism, and...
-
Clinical And Technical Support Specialist
24 hours ago
, Ilocos Norte, Philippines Buscojobs Full timeCustomer Service jobs in the Philippines Explore customer service opportunities across industries that focus on helping customers, resolving issues, and ensuring satisfaction. These roles require excellent communication skills, problem-solving abilities, and a patient demeanor. Positions are available across various industries, offering diverse experiences...
-
Clinical Applications And Product Specialist
22 hours ago
, Metro Manila, Philippines Buscojobs Full timeOverview Clinical Application and Product Specialist (Respiratory Therapist)/Sleep Technician We are seeking a highly skilled and experienced Clinical Applications and Product Specialist to join our team. The successful candidate will have expertise as a Respiratory Therapist (RT)/Sleep Technician and a strong background in the clinical applications and...
-
Philippines Mindray Full time $40,000 - $80,000 per yearResponsibilities:Develop and deliver product application training to sales team, clinical team, distributors, and end users;Support trade shows and professional conferences by performing product demonstrations;Provide technical, application, and clinical support;Collect and analyze products' application and clinical information to understand and meet...
-
Clinical Training Specialist
1 week ago
Philippines Elder Care Homecare Full time ₱600,000 - ₱750,000 per yearElder Care Homecare is seeking a Training/Inservice Support Specialist contractor. We are a private pay homecare agency servicing 4 US states with additional expansion planned within the next year. This is a work from home role based in Davao Region, Philippines.Elder Care has been in operation for over eight years, however our growth has dramatically...
-
Technical Support Engineer
4 days ago
Calabarzon, Philippines Hikvision Full time ₱250,000 - ₱500,000 per yearCompany DescriptionFounded in 2001, Hikvision specializes in integrated security and scenario-based digitalization. Leveraging AI-powered Internet of Things (AIoT) technologies, Hikvision serves various industries with advanced machine perception and artificial intelligence solutions. The company's innovation-driven approach has resulted in a diverse range...
-
Sales Technical Support
2 weeks ago
, Davao del Sur, Philippines JOEL TECH TECHNICAL SERVICES Full timeResponsibilities Equipment Setup and Maintenance: Responsible for setting up, testing, and maintaining technical equipment (e.g., sound systems, projectors, lighting) to ensure smooth operation during events or productions. Troubleshooting and Technical Support: Provide on-site technical support, resolving any issues with equipment or systems promptly to...
-
Clinical Operations Support Coordinator
21 hours ago
, Metro Manila, Philippines Buscojobs Full timeHighlights Competitive compensation and benefits packages Continuous professional development and learning opportunities Regular engagement activities and events ______________________________________________________________________________ ROLE OVERVIEW We are looking for a Clinical Operations Support Coordinator to be part of our team. This role is...
-
IT Operations Specialist
4 days ago
Philippines Peak Support Full time ₱600,000 - ₱1,200,000 per year:We are seeking an experienced IT Operations Specialist to join our team and provide technical assistance and support to end users within our organization. The primary focus of this role will be managing basic to intermediate tasks in the Microsoft 365 Admin Center and Azure AD, while also providing general hardware and software support to ensure smooth...