Seasonal Non-voice Support
2 days ago
Key Responsibilities As a Non-voice Agent, you'll be at the forefront of customer interactions, proactively and reactively handling queries and escalations. Your role will include: Responding to customers concerns and inquiries. Engaging with customers through live chat or email. Keeping customers informed by maintaining updates on new and ongoing tickets. Facilitating communication between customers and internal support to drive timely resolutions. Ensuring customer satisfaction through meticulous issue tracking. About You To excel in this role, you should possess: Must have at least 6 months BPO experience (preferably Non-voice Account) Good computer skills, with experience in Word, Excel, and Outlook. Excellent customer service and people skills. Strong organizational abilities and attention to detail. Decisiveness, collaboration, flexibility, and adaptability. The capability to prioritize quickly and remain unflustered in a dynamic environment. Previous experience in insurance or payments is preferred. Why Join Us? Competitive salary and comprehensive benefits package #BetterWithSSG Be part of a team that values creativity and flexibility. Engage in diverse tasks and channels, keeping each day exciting. Collaborate with a team that values your contributions. If you're a fast learner, enthusiastic, and up for a journey in the retail industry, we want to hear from you Take the first step towards a fulfilling career by applying now Company Description: Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide. #J-18808-Ljbffr
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Seasonal Non-voice Support
7 days ago
Mandaluyong City, National Capital Region, Philippines Support Services Group Full time ₱15,000 - ₱30,000 per yearKey ResponsibilitiesAs a Non-voice Agent, you'll be at the forefront of customer interactions, proactively and reactively handling queries and escalations. Your role will include:Responding to customers concerns and inquiries.Engaging with customers through live chat or email.Keeping customers informed by maintaining updates on new and ongoing...
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Non-voice/Chat Support
5 days ago
Mandaluyong City, National Capital Region, Philippines Sapient Global Services Full time ₱336,000 per yearOne-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:This role is responsible for developing and implementing social media strategies to enhance brand visibility, engage audiences, and drive business objectives.Job Responsibilities:Develop and implement social media strategies...
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Call Center Agent
2 weeks ago
Mandaluyong, Philippines Lexie Staffing and Business Consulting Full timeJob Title: Chat Support Representative – HP Store (Non-Voice Account) Key Responsibilities: Handle customer interactions via chat and email only (non-voice) Assist customers with order placement, tracking, returns, cancellations, and refunds Provide accurate HP product information, promotions, and recommendations Troubleshoot customer concerns and...
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Mandaluyong, Philippines Cyberbacker Careers Full timeFresh Graduates Permanent Work from Home Voice/Non Voice 100% Work From Home | Available for FULL TIME | PART TIME We are looking for fresh graduates to join our team as Voice/Non Voice support. The role is fully remote and offers both full‑time and part‑time opportunities. Responsibilities Transcription Preparing paperwork Scheduling consultations with...
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Mandaluyong, Philippines SSG Full timeEARN 24K FOR A NON-VOICE (PURE CHAT) ACCOUNT WITH P5,000.00 SIGN-ON BONUS*! Work arrangement: 100% Onsite role Type of employment: Full-time Account: Pioneer Sports Betting Account Key Responsibilities Responding to customers' concerns and inquiries. Engaging with customers and vendors through live chat. Facilitating communication between customers and...
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100 chat support
7 days ago
Mandaluyong City, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per yearAbout the role This is a full-time customer service role based in Metro Manila. You will be providing 100% chat support for a non-voice account, handling customer inquiries and requests via chat. As a Customer Service Representative (CSR), you will be the primary point of contact for customers, ensuring their needs are met promptly and efficiently.What...
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Mandaluyong, Philippines Caldwell Communications Full timeOverview Travel Account/Non Voice-email support/Start ASAP/Entry Level Benefits For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life Insurance for...
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100 non voice account
5 days ago
Mandaluyong City, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱300,000 - ₱600,000 per yearAbout the role Are you looking for a fulfilling career where you can make a real difference? Join our team at CORPORATE VISIONS INC' as a 100% non-voice account specialist. This full-time role, based in Mandaluyong City Metro Manila, offers a competitive salary and an impressive signing bonus of 25k. To be successful in this position, you'll need to be a...
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Voice Support
1 week ago
Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time ₱150,000 - ₱250,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experiencedCustomer Service Representativeto join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a...
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Voice Support
1 week ago
Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱250,000 - ₱500,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a...
