100 non voice account

23 hours ago

Mandaluyong City, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱300,000 - ₱600,000 per year

About the role

Are you looking for a fulfilling career where you can make a real difference? Join our team at CORPORATE VISIONS INC' as a 100% non-voice account specialist. This full-time role, based in Mandaluyong City Metro Manila, offers a competitive salary and an impressive signing bonus of 25k. To be successful in this position, you'll need to be a college graduate with a passion for exceptional customer service.

What you'll be doing

  1. Providing outstanding customer service to our valued clients through non-voice channels
  2. Resolving customer inquiries and issues efficiently and effectively
  3. Maintaining detailed records and documentation of customer interactions
  4. Identifying opportunities to improve customer experience and suggest process enhancements
  5. Collaborating with cross-functional teams to ensure seamless service delivery
  6. Adhering to all company policies, procedures, and quality standards

What we're looking for

  1. College degree in a relevant field
  2. Minimum of 1 year of experience in customer service, preferably in a non-voice environment
  3. Excellent communication and interpersonal skills
  4. Strong problem-solving and critical thinking abilities
  5. Proficiency in using customer service software and tools
  6. Ability to work in a fast-paced, target-driven environment
  7. Willingness to learn and adapt to new technologies and processes

What we offer

At CORPORATE VISIONS INC', we believe in investing in our employees' growth and development. You'll have access to a range of training and upskilling opportunities, as well as competitive benefits and a supportive work environment. Our focus on work-life balance means you'll have the flexibility to manage your time effectively and maintain a healthy lifestyle.

About us

CORPORATE VISIONS INC' is a leading provider of customer service solutions, serving a diverse range of clients across various industries. Our mission is to deliver exceptional customer experiences that drive business success. With a strong emphasis on innovation and continuous improvement, we are constantly evolving to meet the changing needs of our customers.

Apply now to join our dynamic team and take the next step in your career

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