Contract Management Associate III_GlobeCon Helpdesk

5 days ago

Naga, Philippines DSV International Shared Services Inc. Full time

Provide support the GlobeCon lead with tasks on regular reminders to the Schenker world on entry rules, e-trainings assistance and Directive CM 01. Act as single Point of Contact towards the CoE as well as the GBS contract managers and the supported countries/clusters/regions for all Desk Top Procedures ("DTPs") and related documents, like the Review-Party and Stakeholder Directory, that are under the ownership of the CoE Contract Management. Strive for compliance with the required contract management KPI. Ensure business process/methodology is applied accordingly and accurately. Establish proactive communication among customers in the respective region or country of assignment. GlobeCon Helpdesk & Document Administrator Following up with the stakeholder to ensure full resolution of issues. User support (not IT related, but contents related). Align and coordinate with IT department during troubleshooting Responding to queries via chat, email, or phone. Providing assistance for questions and problems Desk Top Procedure Global Review/Approver Directory Primary Qualifications Strong background in Contract Management & Document Administrator Preferably with 3 -5 years of legal background or experience in Contract Management Logistics industry experience is a plus. Preferably 3-5 years of relevant experience in a multi-national organization Ability to work in a challenging environment with a tight deadline Minimum one year of preparation (data analysis, stakeholder management) Global and/or multi-divisional experience, strong intellectual skills Experience working in a multi-cultural environment with a diverse workforce Secondary Qualifications GlobeCon Helpdesk: Can work independently and has strong character Has passion for database Has excellent knowledge of the English language both in writing and orally. Is highly reliable and understands the huge responsibility of this job (confidentiality-wise, but also attendance-wise) Basic excel knowledge is a must Can conduct training to Global Corporate Account Managers Has Commercial contract management experience #J-18808-Ljbffr

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