Accounts Receivable Specialist

4 weeks ago

Pasay, Philippines New Era Technology NZ Full time

Overview

Accounts Receivable Specialist role at New Era Technology NZ, Manila. Join New Era Technology, where People First is at the heart of everything we do. We are a global team focused on creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. This role centers on accounts receivable and cash posting across banks and internal platforms, ensuring accurate payment allocation and receipt verification.

This position also focuses on centralizing AR functions and integrating high-volume acquisitions into a shared services center, with support for Shared Services and ongoing cash reconciliation processes.

Responsibilities
  • Daily cash posting from various banks and financial institutions.
  • Daily posting from multiple lock boxes.
  • Month-to-month or week-to-week cash to accounting reconciliation.
  • Design a complete reconciliation process around the lock box process.
  • Report on cash receipts and volume.
  • Update and maintain customer remittance information when reviewing remittance details.
  • Perform account reconciliations, investigate and resolve inquiries or discrepancies.
  • Establish and maintain effective relationships with customers, billing department colleagues, and account managers.
  • Set a regular cadence of reporting to direct supervisor.
  • Coordinate with account managers and senior management to resolve customer complaints or payment issues.
  • Perform other tasks to support the Finance Department.
Work Setup / Schedule
  • Remote
  • 9 PM – 6 AM (PH time)
Who We Are Looking For (Qualifications)
  • 2 years of experience in accounts receivable, including collections and contract management. Industry experience in IT services is a plus.
  • Familiar with accounting systems like Microsoft Dynamics GP, QuickBooks, and ConnectWise.
  • Associate degree preferred or equivalent experience.
  • Skilled in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); Advanced Excel skills.
  • Detail-oriented, goal-driven, with strong organizational and time management skills.
  • Excellent communicator with problem-solving abilities; committed to high-quality customer service; collaborative team player.
  • Passionate about process automation and scalability.
What We Offer
  • Day 1 HMO + 1 free dependent
  • Health and Wellness Reimbursement Benefits
  • Sunlife Group Insurance
  • Company Salary Loans
  • Government contributions
  • Assistance with government loan payments
  • 13th month pay
  • Night differential pay
  • Holiday pay (for hours worked on holidays)
  • Mandated Leaves
  • Work equipment provided
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