Accounts Receivable Specialist

3 weeks ago

Pasay, Philippines MicroSourcing Full time

Overview

Accounts Receivable Specialist role at MicroSourcing. Location: Two Ecom, MoA, Pasay City. Work setup & shift: Hybrid work setup | Day shift.

Position: Accounts Receivable Specialist
Location: Two Ecom, MoA, Pasay City
Work setup & shift: Hybrid work setup | Day shift

Reasons to Join
  • Competitive Rewards: Above-market compensation, healthcare coverage on day one (including dependents), paid time-off with cash conversion, group life insurance, and performance bonuses
  • Collaborative Environment: Positive and engaging work culture with company-sponsored events
  • Work-Life Harmony: Flexible work arrangements
  • Career Growth: Opportunities for continuous learning and advancement
  • Inclusive Teamwork: Diverse, inclusive culture
Your Role

As an Accounts Receivable Specialist, you will:

Responsibilities – Operations
  • Collect Accounts Receivable from corporate clients, OTAs, and wholesalers, ensuring correct rates and proper posting in the ledger after guest departure
  • Process payments for OTA commissions and handle adjustments such as chargebacks, discounts, and rate differences
  • Meet daily targets for invoice processing and participate in fortnightly/monthly AR reviews with the AU Finance team
  • Perform additional tasks as assigned by the National AR Manager, Area AR Manager, Financial Controller, and CCOM
Responsibilities – Communication
  • Maintain honest, open, and professional communication with customers, employees, and stakeholders
  • Coordinate regularly with Hotel Managers and Head Office departments to ensure smooth operations
  • Foster strong working relationships between properties, the Central Reservations Office, and the AR team
  • Escalate issues to the National AR Manager, Area AR Manager, Financial Controller, and CCOM, providing solutions where possible
What You Need Non-negotiables
  • At least 2nd-year college level in Business, Accounting, or other finance-related courses
  • 1-3 years of Accounts Receivable and Collections experience, preferably in a BPO or financial firm setup
  • Proficient in MS Office (Word, Excel); knowledge of computer applications; experience with call center systems (8x8, Dynamics, Property Management System) and GDS is a plus
  • Strong oral and written communication skills with fluency in English
  • Demonstrated customer orientation, problem-solving, decision-making, and analytical skills
About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. MicroSourcing believes that our strength lies in our people’s diversity and talent, and we foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds.

We celebrate YOU and your 100% with a commitment to equality as our way of life. For more information, visit

Job Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Accounting/Auditing
  • Industries: Outsourcing and Offshoring Consulting

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