Business Development Representative, Ai Safety Services

Accounts Management Specialist

We are seeking an Accounts Management Specialist to oversee the end-to-end buyer journey, from reservation and documentation to loan processing, turnover, and title transfer. The role requires strong leadership in handling escalated concerns, coordinating with banks and government agencies, and implementing process improvements. The ideal candidate has a solid background in mortgage loan processing and customer service, thrives in a structured environment, and is committed to delivering excellent client experiences while supporting sales and operational targets.

Qualifications

• Graduate of any four-year course.
• At least five (5) years of experience in customer service with strong mortgage loan processing background.
• Experience supervising, mentoring, and training team members.
• Real estate and/or banking experience, particularly in loan financing through banks and PAG-IBIG.
• Above-average oral and written communication skills.
• Knowledge of title transfer processes, including docketing, payment requests, and TIN verification.
• Able to handle escalated transactions independently with minimal supervision.
• Willing to work on-site and/or be on call during weekends and holidays.
• Proven contribution to process improvement initiatives.

Responsibilities

• Handle escalated transactions and support team members as needed.
• Evaluate the financial background of prospective buyers for loan eligibility.
• Orient buyers on terms and conditions of property sales.
• Address inquiries via in-person, phone, and electronic channels.
• Ensure timely submission of complete, accurate documentation.
• Process buyer requests and coordinate necessary actions.
• Manage a high volume of loan applications and coordinate with banks and PAG-IBIG for financing.
• Coordinate with partner banks on policies, promotions, and interest rates.
• Prepare contracts and documentation including Reservation Agreements, Contracts to Sell, Deeds of Sale, and other buyer requirements.
• Monitor payments, send reminders, and provide resolution recommendations for payment issues.
• Inspect units before turnover and schedule turnover dates with buyers; assist in turnover of completed units.
• Collate and prepare requirements for title transfers from the developer to unit owners.
• Respond to inquiries via phone, in person, email, and social media.
• Perform other tasks as assigned.

Employment Details

• Type: Full-Time
• Set-Up: On-Site
• Locations: Makati City (Main Office) and Tanza, Cavite (Site)
• Hours: Monday to Friday (9AM to 6PM)
• Salary Range: Php 20,000 to Php 30,000
• Job Types: Full-time, Permanent

Perks

• Company events
• Health insurance
• Opportunities for promotion

Other roles with similar titles in the listing include: Account Management Specialist, Associate, Account Management, Account Management Officer and related postings with various locations and requirements. These postings describe responsibilities such as managing enterprise accounts, client relationships, upsell opportunities, and alignment with internal teams across marketing, sales, and operations.

Location: Mandaluyong, National Capital Region

Salary: ₱900,000 - ₱1,200,000 per year

Overview

An Account Management Specialist manages medium to large enterprise accounts, ensuring client success across subscriptions, renewals, upsells, upgrades, downgrades, and overall relationship management. Responsibilities include building relationships with stakeholders, identifying upsell opportunities, coordinating with internal teams, and ensuring smooth onboarding and issue resolution. The role is commercially driven and solutions-oriented, balancing relationship management with sales execution.

Duties and Responsibilities

• Manage medium to large enterprise accounts and communicate value of products and services.
• Coordinate with internal teams to meet client requirements.
• Analyze client data to identify upsell and satisfaction opportunities.
• Provide market feedback on solutions, pricing, and promotions.
• Stay updated on industry trends and adjust strategy as needed.
• Develop product knowledge to support clients, including basic troubleshooting.
• Identify and pursue upsell opportunities; maintain upsell pipeline.
• Drive revenue growth and prevent churn through proactive engagement.
• Prepare reports via CRM tools to track activities and pipeline.

Qualifications

• Bachelor's degree in Marketing, Business, IT or related field.
• 1 to 3 years in sales/account management preferred.

Skills

• Clear communication and professional client interactions.
• Ability to build trust-based client relationships.
• Upsell and cross-sell identification aligned with client needs.
• Timely issue resolution and strong organizational skills.
• Team collaboration with Sales, Product, Operations, and Finance.
• CRM proficiency and data tracking.

Other postings include Associate, Account Management and Account Management Officer with similar duties in client management and sales. There are also listings for a Technology-focused Technical Account Management role at Aon Philippines with extensive responsibilities related to payroll, benefits, and treaty account handling. This description includes standard equal opportunity language and benefits information.

Location: Makati City, National Capital Region

Salary: ₱900,000 - ₱1,200,000 per year

Overview

The Technical Account Manager supports payroll, compensation, and benefits processing, ensuring confidentiality and compliance. Responsibilities include renewal support, data preparation, and cross-functional collaboration to service enterprise clients. The role emphasizes data integrity, client relationship management, and professional development within a multinational environment.

What Next

Be mindful of multiple postings from different companies, each with unique requirements and benefits. If you are interested, apply to the appropriate position with your relevant experience and location.