Client Excellence Coordinator

17 hours ago


Ilocos Norte Philippines Buscojobs Full time

Client Excellence Coordinator – Philippines

Location: Cebu, IT Park; Shift: 9:00 PM – 6:00 AM, Monday to Friday; Work Arrangement: Onsite

Posted 1 day ago

Job Description

Job Title: Client Excellence Coordinator

About TOA Global: TOA Global is a global company supporting accounting professionals with opportunities and career development across multiple regions. This role is part of TOA Global’s client excellence and accounting support functions.

About the Role
  • Document Collection & Review — Gather and organize client financial information (paystubs, bank statements, expense details). Conduct structured calls; follow up via emails and texts.
  • IRS Form & File Prep — Review IRS transcripts, draft forms (433-A/D, CDP, TAS); handle fax communications.
  • Database Management — Log notes, deadlines, follow-ups; update financials to keep workflows current.
  • Client Communication — Respond within 24 business hours; recap calls via email and system notes; maintain professionalism and confidentiality.
  • Team Collaboration & Coverage — Coordinate with case specialists, cover peers when needed, and share best practices.
About You
  • Bachelor’s Degree in accounting or related field
  • 1–3 years in Accounting, Bookkeeping, Audit, or Tax
  • Proficient in MS Excel
  • Excellent communication and client service skills
  • Must be able to work PH night shift hours
  • Aspiring Enrolled Agent (EA) license or desire to learn is a plus
What’s In It For You?
  • Competitive compensation and growth opportunities
  • Annual performance reviews with potential salary increases
  • Health and life insurance options
  • Paid training and opportunities for promotion
  • International career growth and networking
  • Work-life balance with predictable logouts
Benefits & Perks
  • Health & Life Insurance
  • Paid time off, holidays, and leave policies
  • Company events and team activities
  • Performance-based incentives and rewards
Other Job Details
  • Job Types: Full-time, Permanent
  • Apply through official channels; this posting may include region-specific restrictions
#J-18808-Ljbffr

  • , , Philippines Client Accelerators Full time

    Overview Marketing Coordinator role with responsibilities across content calendar management, creative production coordination, dashboard implementation, and process optimization. Reports to: Marketing Manager. Responsibilities Content Calendar Management: Design and maintain a rolling 3-month content calendar with at least 80% filled with planned content;...

  • Marketing Coordinator

    2 weeks ago


    , , Philippines Client Accelerators Full time

    Overview Be among the first 25 applicants. This range is provided by Client Accelerators. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $14,400.00/yr - $20,000.00/yr Reports to: Marketing Manager Do you thrive in a fast-paced environment and love supporting the execution of...


  • , Ilocos Norte, Philippines Buscojobs Full time

    Client Operations Analyst jobs in the Philippines Posted today Job Description Become an integral part of our client operations team, delivering outstanding customer service and support within our service center operations across various products and platforms. This role offers an opportunity to leverage strategic planning and anti-fraud awareness to ensure...

  • Field Coordinator

    16 hours ago


    , Ilocos Norte, Philippines Buscojobs Full time

    Field Coordinator – Philippines Posted today Job descriptions (selected postings): Field Coordinator Responsibilities: Prepare, submit, and ensure the acknowledgment of required documents for clients and hospitals. Maintain accurate records of all submitted and received documents. Represent RBGM at bidding activities, meetings, and client events, ensuring...


  • , Ilocos Norte, Philippines Buscojobs Full time

    Admin Operations Coordinator (Angeles) Qualification: Male or Female BS Management graduate or any related course With at least 1–2 years experience in procurement and supply inventory Must be computer literate Good in communication skills With driving skills and driver's license is an advantage Duties and Responsibilities Purchase the following for all...


  • , Ilocos Norte, Philippines Buscojobs Full time

    Paraplanner Client Service Officer Posted today Qualifications Bachelor's Degree in Marketing or Management 1-2 years experience in Customer Service or Sales and Marketing Proficient in Word, Excel and PowerPoint Must be approachable and accommodating Good oral and written communication Willing to start immediately in Porac, Pampanga Education: Bachelor's...

  • Payroll Coordinator

    15 hours ago


    , Ilocos Norte, Philippines Buscojobs Full time

    Overview POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a Payroll Coordinator who will play a...


  • , Ilocos Norte, Philippines Buscojobs Full time

    Posted today Overview Workers Compensation Coordinator jobs in Angeles PREFERABLY WITH DRIVER'S LICENSE • WILLING TO DO FIELD WORK • PREFERABLY WITH KNOWLEDGE ON LABOR CODE • ANY 4 YEARS DEGREE COURSE Job Types: Full-time, Permanent Pay: From Php550.00 per day Benefits Company events Health insurance On-site parking Paid training Staff meals provided ...


  • , Ilocos Norte, Philippines Buscojobs Full time

    Bayer needs skilled project managers. Innovate project management at Bayer. Job Description Supervise and monitor the day-to-day production process. Inspect products to verify conformance to specifications and perform machine adjustments if needed. Responsible for shift production scheduling to include the production line-up, raw materials availability...


  • , Ilocos Norte, Philippines Visa to America Full time

    Responsibilities Provide exceptional customer service through various communication channels. Resolve customer inquiries and issues in a timely manner. Maintain accurate records of customer interactions. Collaborate with team members to improve service processes. Achieve individual and team performance goals. Stay updated on product knowledge and company...