Customer Service

3 weeks ago

Manila, Philippines Shopee Full time

Overview Shopee Manila, National Capital Region, Philippines Responsibilities Design and manage end-to-end initiatives to improve customer experience and operational efficiency Conduct thorough analysis of customer service KPIs & OKRs to identify areas of improvement Drive collaboration and communication among stakeholders to align on objectives, scope, and progress of initiatives Manage and prioritize initiatives to ensure on-time and quality execution Deliver tangible outcomes through strong analytical skills, hands-on and pragmatic approach Manage customer service-related data & reports to provide business insights Communicate progress and insights to the management regularly Qualifications Graduate of a 4 years Bachelor's Degree; Bachelor’s degree in any field At least 3 years of experience in project/program management or strategy Proven ability to manage large and complex projects with experience leading cross-functional projects and teams Excellent stakeholder management especially with senior leads/managers Strong problem solving skills, with ability to draw insights from large and ambiguous data sets Highly quantitative and analytical Flexible and able to adapt in a fast-paced work environment Hands-on experience with programming languages (e.g., SQL, Python) and analytics tools (e.g., Power BI, Tableau) is a plus Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Internet Marketplace Platforms and Technology, Information and Internet #J-18808-Ljbffr

  • Customer Service Associate

    3 days ago

    Bonifacio Global, Metro Manila, Philippines Bosch Service Solutions, Inc. Full time

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines ST. JOSEPH THE WORKER LABOR SERVICE COOPERATIVE Full time ₱150,000 - ₱250,000 per year

    Job Description:Key Responsibilities:Handle inbound and outbound customer interactions via calls, chat, or email.Provide accurate information and support to customers regarding products, services, or account-related inquiries.Resolve customer complaints efficiently and escalate complex issues to the appropriate departments when necessary.Maintain customer...

  • Customer Service Representative

    21 hours ago

    Manila, National Capital Region, Philippines ST. JOSEPH THE WORKER LABOR SERVICE COOPERATIVE Full time ₱216,000 - ₱324,000 per year

    Respond to customer inquiries via phone, email, chat, or in person.Resolve complaints and issues efficiently and empathetically.Provide product and service information, including troubleshooting and usage guidance.Maintain customer records by updating account information.Follow up on customer interactions to ensure satisfaction.Collaborate with other...

  • Customer Service Representative

    3 days ago

    Makati Ave, Makati, Metro Manila, Philippines KW Business Support Service Full time ₱144,000 - ₱240,000 per year

    Urgently hiring for CUSTOMER SERVICE REPRESENTATIVE INTERNATIONAL ACCOUNT (INBOUND)Open for College graduate (No Experience) College Undergraduate, College Level and Associate Graduate (with atleast 3 months minimum BPO Experience) Amendable to Work Onsite (Makati or Pasig)Virtual Interview for initial interview

  • Customer Service

    3 days ago

    Manila, National Capital Region, Philippines Caterlink Full time ₱240,000 - ₱360,000 per year

    About usCaterlink is a leading provider of Commercial Kitchen and Bar Equipment in Australia. We are committed to delivering exceptional customer service and innovative products to our clients in the hospitality, healthcare, and education sectors.Trust, Respect, Integrity, and Passion are more than just words—they are the foundation of everything we do....

  • Customer Service

    3 days ago

    Manila, National Capital Region, Philippines Logo Vision Corporation Full time ₱250,000 - ₱350,000 per year

    We are seeking a proactive and detail-oriented Customer Service / Encoder to join our growing team. This role involves handling customer inquiries, providing support, and accurately encoding data into our systems. The ideal candidate is organized, efficient, and capable of delivering excellent customer service while managing administrative tasks.Respond to...

  • Draftsman/Architect Kuwait City, Kuwait

    2 weeks ago

    Manila, National Capital Region, Philippines Kaizen United Customer Service Company Full time ₱1,200,000 - ₱2,400,000 per year

    Key ResponsibilitiesTranslate design concepts, sketches, and 3D visuals into detailed architectural and interior drawings (plans, elevations, sections, joinery, MEP coordination, etc.)Prepare technical packages, including layouts, reflected ceiling plans, and millwork details for high-end projectsCoordinate with designers, 3D visualizers, contractors, and...

  • Customer Service

    3 days ago

    Manila, National Capital Region, Philippines Ideal Vision Center Full time ₱204,000 - ₱216,000 per year

    We are seeking a proactive and detail-oriented Customer Service / Encoder to join our growing team. This role involves handling customer inquiries, providing support, and accurately encoding data into our systems. The ideal candidate is organized, efficient, and capable of delivering excellent customer service while managing administrative tasks.Respond to...

  • Customer Service

    2 weeks ago

    Manila, National Capital Region, Philippines UniversalU Full time ₱250,000 - ₱500,000 per year

    Job Title:Customer Service & Administration SupportCompany Name:Universal-U Philippines IncWork Type: Full-time Location: RemoteAbout the RoleUniversal is hiring a Customer Service & Administration Support to work with a trusted healthcare provider in Australia. In this role, you'll provide professional front-line support for patients, clients, and internal...

  • Customer Service Representative

    3 days ago

    Makati Ave, Makati, Metro Manila, Philippines KW Business Support Service Full time ₱15,000 - ₱30,000 per year

    Highschool Graduate with minimum 6 months International Hard Sales Account.College Graduate with 6 months Internation Hard Sales Account.Experience Outbund Call .Willing to work onsite.Can convience client to buy the hot items provided by the company.Can communicate will with our international account.