Mid Application Support

4 days ago

Taguig, Philippines Stark Asia Solutions Inc. Full time

Overview We are seeking a proactive and detail-oriented Mid-Level Application Support Analyst to join our IT support team. This role is responsible for providing technical support, incident management, troubleshooting, and maintenance for business-critical applications. The ideal candidate will have strong problem-solving skills, good communication abilities, and experience working within ITIL or similar support frameworks. Responsibilities Provide technical support, incident management, troubleshooting, and maintenance for business-critical applications. Qualifications Bachelor’s Degree in Information Technology, Computer Science, or any related field. At least 5 years of hands-on experience in Application Support or a similar technical role. Strong proficiency in relational databases : SQL Server, PostgreSQL. Solid experience in writing and executing technical scripts manually for application maintenance and troubleshooting. Knowledgeable in stored procedures, database joins, RDBMS concepts , and structured database management. Familiarity with ITIL-based incident, problem, and change management processes. Strong analytical, problem-solving, and communication skills. Ability to work in a dynamic, fast-paced environment with shifting priorities. Benefits Salary Package: Up to PHP 70,000 Health Benefits: HMO coverage Life Insurance Coverage Night Differential: Additional pay for hours worked beyond 10:00 PM Annual Performance Evaluation Merit-Based Salary Increase Leave Benefits: 12 PTO/leave credits per year #J-18808-Ljbffr

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