IT Application Support

6 days ago

Taguig, National Capital Region, Philippines Avia Solutions Group Full time ₱900,000 - ₱1,200,000 per year

Avia Solutions Group (ASG) Global Services Philippines
is looking for an
IT Application Support
to contribute to the operations of
Chapman Freeborn International
.

This position is based in the ASG Global Services Philippines office in BGC, Taguig, under a hybrid setup and working on EMEA Time Zone.
Chapman Freeborn International
is a multi-award winning, global specialist in aircraft charter and aviation support, renowned for its innovation, expertise, and professionalism. Founded in 1973, bringing over 52 years of experience in providing tailored air charter solutions for both passenger and cargo transport.

Role Overview:
As an
IT Application Support
, you will play a key role in ensuring business applications run smoothly and meet evolving user needs across global teams. This position bridges technology and operations by enhancing user experience, promoting self-service, and contributing to continuous system improvement. It's ideal for someone who thrives in a collaborative environment and enjoys solving problems with empathy and precision.

Key Responsibilities:

  • Provide first and second-level support for Microsoft Dynamics 365 (Sales) across global teams.
  • Troubleshoot and resolve application issues, escalating to third-level support or vendors when needed.
  • Support additional enterprise applications such as ERP, CRM, HRIS, or custom tools.
  • Collaborate with cross-functional teams to align application functionality with business processes.
  • Document support processes, FAQs, and user guides to enhance self-service and knowledge sharing.
  • Identify system improvement opportunities and relay them to project teams.

What we are looking for:

  • Having at least 2 years of proven experience in application support.
  • Strong expertise in Microsoft Dynamics 365, including configuration, navigation, and user support.
  • Experience supporting enterprise applications (ERP, CRM, HRIS, or similar).
  • Ability to analyze and troubleshoot technical issues effectively and efficiently.
  • Experience working in global, cross-cultural teams and supporting remote users.

The Benefits of being part of our Team:

  • Work and grow in a global charter and aviation support organization
  • Join an inclusive work environment and dynamic team where your insights are valued, and innovation drives success.
  • Benefit from a flexible work environment and comprehensive perks that support your personal and professional well-being.

  • Application Support Developer

    6 days ago

    Taguig, National Capital Region, Philippines DAPL IT Services Full time ₱1,440,000 - ₱1,680,000 per year

    Bachelor's Degree (Computer Science, IT, or related field)At least 4 years of experience in Java / J2EE support and configurationSolid understanding of Java fundamentals, J2EE components, and build/deployment toolsExperience with application support, troubleshooting, and environment configurationExposure to the insurance industry and domain processesJob...

  • IT Application Support

    6 days ago

    Taguig, National Capital Region, Philippines Chapman Freeborn Full time ₱900,000 - ₱1,200,000 per year

    Avia Solutions Group (ASG) Global Services Philippines is looking for an IT Application Support to contribute to the operations of Chapman Freeborn International.This position is based in the ASG Global Services Philippines office in BGC, Taguig, under a hybrid setup and working on EMEA Time Zone.Chapman Freeborn International is a multi-award winning,...

  • Application Support

    6 days ago

    Taguig, National Capital Region, Philippines Private Advertiser Full time ₱70,000 per year

    SQL Application Engineer – Support Role Hybrid Setup (BGC) Midshift Schedule Compensation: Up to ₱70KWe are looking for a SQL Application Engineer to provide support for critical business applications and databases. This position focuses on maintaining system reliability, troubleshooting technical issues, and ensuring smooth daily operations.What You'll...

  • Application Support

    1 week ago

    Taguig, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    POSITION SUMMARYThe Application Support - SAP Supply Chain Analyst role is to provide functional support within the Supply Chain modules of the ARDx SAP systems (PP, MM, WM).The Supply Chain Analyst will be responsible for providing day to day support to the global ARDx business, working closely with other Functional team members, Development and Security...

  • Application Support

    1 week ago

    Taguig, National Capital Region, Philippines Ascendion Full time ₱400,000 - ₱800,000 per year

    Provide end-to-end support for configuration items, covering incident resolution, permanent fixes, minor enhancements, and tool development.Monitor, troubleshoot, and resolve issues in applications and data pipelines built on Azure, GCP, Databricks, Java, Python, and JavaScript.Respond to incidents within SLA timelines, escalating to leadership when...

  • Applications Support Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Citi Full time ₱2,400,000 per year

    The Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or...

  • Applications Support Analyst

    6 days ago

    Taguig, National Capital Region, Philippines Citi Full time $40,000 - $60,000 per year

    The Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or...

  • Application Support Engineer

    2 weeks ago

    Taguig, National Capital Region, Philippines NRI Australia & New Zealand Full time ₱900,000 - ₱1,200,000 per year

    THE OPPORTUNITYMonitor assigned Service Desk queues for requests. Prioritize, resolve, and escalate tickets appropriately.Maintain compliance with Service Level Agreements and adhere to relevant clocks. Engage with stakeholders to provide updates accordingly.Proactive and ongoing communication and engagement with Service Desk, end users, team members, and...

  • SQL Application Support

    6 days ago

    Taguig, National Capital Region, Philippines SPi Global (now Straive) Full time ₱900,000 - ₱1,200,000 per year

    Job Description:We are looking for a detail-oriented and proactive Business Application Support Specialist to join our team. This role is responsible for ensuring smooth business application service operations, resolving technical issues, and driving process improvements. You will collaborate with stakeholders, manage escalations, and help optimize system...

  • Application Support Specialist

    6 days ago

    Taguig, National Capital Region, Philippines Adaca Full time ₱900,000 - ₱1,200,000 per year

    Role Summary:We are seeking highly motivated and ambitious Application Support to join our growing team. This role offers a unique opportunity to support our UK operations during their respective business hours.This is a long-term career opportunity — our solutions and industries require 18–24 months of structured learning before mastery. We are seeking...