Application Support Specialist
6 days ago
Application Support Specialist
Responsibilities:
● Lead smooth and quality-assured transition of application features from development to production environments
● Drive continuous improvement initiatives and optimization of business application service operations
● Lead the development of the Operations Enablement service catalogue to further improve service delivery
● Run/Lead small to mid-sized projects related to operations
Qualifications:
● Degree in technology, software engineering or related quantitative field
● More than 5 years of experience in similar role, preferably in technology and/or financial industry
● Proficient in relational databases (SQL Server/PostgresDB)
● Experience in cloud services such as AWS (certification is a plus)
● Experience with incident and problem management
● Experience in programming languages such as Java and/or Python is a must have
● Knowledge Snowflake is a plus
● Knowledge in Business Intelligence tools (Qlik) is a plus
● Proficiency with collaboration and project tools like Jira, Confluence
● Good understanding or have gained experience on at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus)
● Strong problem-solving skills with the ability to see the big picture, understand how the details contribute to that, and think through the cause-and-effect relationships that can create change
● Proven ability to balance and prioritize multiple operations/projects at a time, while maintaining sharp attention to detail
● Accurate, effective, and independent working style
● Strong analytical and problem-solving skills
● Ability to work under pressure and confidently interact with business users
● Excellent communication skills and customer centric approach
● Very good language skills in English (written/oral)
● Knowledge about private markets would be an advantage
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