Junior Application Support Specialist – SQL

4 days ago

Taguig, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

We are looking for a Junior Application Support Specialist with at least 3 years of experience and basic to intermediate SQL skills to join our application support team. The ideal candidate will provide operational support for enterprise applications, focusing on SQL-related tasks and issue resolution within a hybrid work environment.


Key Responsibilities
  • Support the transition of application features from development to production.
  • Provide day-to-day support for enterprise business applications, with a focus on SQL-based troubleshooting and data validation.
  • Assist in incident tracking, issue resolution, and root cause documentation.
  • Contribute to the creation and maintenance of the Operations Enablement Service Catalogue.
  • Collaborate with senior team members, developers, and infrastructure staff to resolve issues.
  • Participate in service improvement initiatives and team knowledge-sharing activities.

Qualifications
  • Bachelor's Degree in Computer Science, Information Technology, or a related field.
  • Minimum 3 years of relevant experience in application support, help desk, or technical support roles.
  • Basic to intermediate experience with SQL and relational databases (e.g., SQL Server, PostgresDB) – REQUIRED.
  • Familiarity with Incident Management and IT Service Management (ITSM) tools.
  • Exposure to programming languages such as Java or Python is a plus.
  • Awareness of Agile methodologies (Scrum, Kanban) is preferred.
  • Willingness to work a mid-shift schedule and report onsite 3 days per week in BGC, Taguig.

Work Environment
  • Location: Bonifacio Global City (BGC), Taguig
  • Work Setup: Hybrid (3 days onsite, 2 remote)
  • Shift: Mid-Shift

How to Apply

If you meet the qualifications and want to grow your career in application support with a strong SQL focus, please submit your updated resume.

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