Application Support Specialist

7 hours ago

Taguig, Philippines Yondu, Inc. Full time

Yondu, Inc. Taguig, National Capital Region, Philippines Application Support Specialist Yondu, Inc. is seeking an Application Support Specialist to join our team in Taguig. This role focuses on ensuring 24/7 operation of our live services, platforms, and gateways. Responsibilities Monitor and maintain all live services, platforms, and gateways. Initiate functional testing for critical services. Correct errors and modify existing software. Upgrade interfaces by updating hardware for better performance. Study existing systems and recommend installation or upgrade of new systems. Acknowledge, resolve, or escalated service incidents according to SLA; perform follow‑ups until resolution. Acknowledge business and customer requests and provide timely results. Support monthly backup and clean‑up of logs. Prepare and generate reports and statistics for live services on request. Ensure daily reports and stats (email, web tool, SMS, etc.) are working perfectly. Qualifications College graduate in Information Technology preferred or equivalent education plus experience; background in Computer Engineering, Computer Programming, Computer Software Engineering, or Computer Software Technology. 1–2 years of relevant work experience; Telco industry experience a plus. Knowledgeable in Unix/Linux shell scripting and basic PHP programming. Experience with MySQL/Postgres/Mongo queries. Familiarity with Linux services: Apache, Nginx, PHP, Perl, Database. Understanding of network and system security. Proficiency with monitoring tools such as Nagios or Cacti. Ability to troubleshoot system and network problems on Linux/Unix. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Referrals increase your chances of interviewing at Yondu, Inc. by 2x. Get notified about new Application Support Specialist jobs in Taguig, National Capital Region, Philippines. #J-18808-Ljbffr

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