Medical Administration

4 weeks ago

Southern Manila District, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full time

Position Overview The Medical Administrator plays an integral role in supporting the company’s clinicians and management team by coordinating patient administration and ensuring efficient day-to-day operations. Working remotely, this position assists with appointment scheduling, patient documentation, report preparation, and communication across clinical and operational teams to help deliver compassionate, high-quality care. Key Responsibilities Patient & Communication Support Deliver a professional, compassionate experience for all patients and referrers. Communicate clearly and respectfully with patients, families, and healthcare providers. Maintain strict confidentiality and uphold the company’s privacy and data-security standards. Administrative Coordination Manage scheduling for doctors and patients via our electronic practice system (Clinic to Cloud). Confirm appointments, ensure documentation and imaging are available, and coordinate follow-ups. Register new patients and update demographic and clinical information. Prepare consultation notes, correspondence, and specialist reports in the required format. Upload and file documentation accurately within the EMR system. Operational Support Liaise with clinicians and management to support service delivery and workflow efficiency. Track and follow up outstanding documentation or reports from hospitals, referrers, and facilities. Support requests as directed by management. Requirements Prior experience in medical administration or virtual healthcare coordination (minimum 3 years preferred). Familiarity with Clinic to Cloud or similar EMR/practice management systems. Excellent written and verbal English communication skills. Strong attention to detail, organisation, and follow-through. Reliable internet connection and ability to work remotely within Australian business hours. Work Schedule: Day shift Work Set-up: WFH (must have at least 20 mbps Internet speed connection at home) #J-18808-Ljbffr

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