Medical Devices Assistant

Overview JOB LOCATION: ISABELA JOB SUMMARY: Perform selling and responsible for renewal of license and government documents. In absence of Store Supervisor, Medical Devices Assistant acts as store in-charge to maintain store smooth operation. Responsibilities 1.0 Sales Performance 1.1 Ensure the attainment of assigned target in terms of Sales Performance and Gross Profit. 2.0 Renewal of Government Permits and Documents 2.1 Check sales invoice, delivery receipts stock transfer slip has lot nos. and expiration dates (where applicable) of medical devices as per BFAD requirement for distribution record. 2.2 Display per approved license to operate in conspicuous place of our establishment. 2.3 Shall undertake custody and keep confidential of all the FDA documents. 2.4 Consolidates all and prepare data pertaining to MCTC renewal of license to operate medical devices distributor/importer/wholesaler from Food and Drug Administration. At least 2-3 months prior to renewal. 2.5 Shall notify FDA in case of any changes in the circumstances relative to our license to operate. 3.0 Customer Services 3.1 Ensures the highest level of customer service at all times. 3.2 Attends to all customer requests for price quotations or product inquiries. 3.3 Answer telephone calls and emails in the most courteous way. 3.4 Assist, demonstrate and promote products to customers. 3.5 Selling and POS transaction. 3.6 Prepare orders and receive deliveries of products. 3.7 Ordering of stocks. 3.8 Handle refunds, returns and exchanges of products. 3.9 Handling of customer complaints and preparation of incident reports and request letters. 4.0 Maintaining of Stocks 4.1 Daily monitoring of room and refrigerator temperature. 4.2 Maintaining cleanliness and good display arrangement of products in store. 4.3 Ensure prices are updated especially new and fast moving products and follow the deal price approved by Top Management. 4.4 Conduct regular physical inventory to maintain adequate stocks especially on fast moving items to immediately replace sold items (FIFO system). 4.5 Conduct mid-year and year-end inventory to check short and over discrepancies. 4.6 Check and note the expiration dates of sterile items and return stocks of at least six months prior to their expiration dates. 4.7 Check damaged, unfit and near expiry of each product and prepare for stock transfer to central warehouse. 4.8 Cleaning of assigned areas/products. 5.0 Submission of Required Reports and Filing of Documents 5.1 Proper filing and safe keeping of all documents. 5.2 Recording of monthly sales report (Senior and PWD discount). 5.3 Prepares daily cash and check sales transaction and monthly sales report. Total collection must be tallied against the sales transaction. 5.4 Prepare and submit monthly and weekly sales report (Monday). 5.5 Submit reports of any discrepancies encountered on the delivery (wrong item served, excess or short delivery and when received defective, expired items). 6.0 Store Operation 6.1 Comply to all company policies, systems, and regulations in the store. 6.2 Coordinate regularly with the Store Supervisor and Area Manager for any improvements, changes, disruptions or incompliances in the store operation. 6.3 Ensure and maintain daily on-time opening and closing procedures. Unauthorized closing prior to regular operation shall be sanctioned except if approved by the Area Manager. 6.4 Monitoring of the quarterly inspection of pest control. 7.0 Other Duties and Responsibilities 7.1 Respond to Internal audit (MDC & MCTC auditor). 7.2 Attend seminars, conventions and trainings. 7.3 Doing fieldwork as needed. 7.4 Lead, train and assist newly employed sales clerks, promodisers, utility personnel and security guards and ensure their effectiveness and productivity towards work. 7.5 Interview and assess qualified applicants. #J-18808-Ljbffr