Telephony Engineer

1 day ago

Pasig, Philippines UBX Full time

Overview UBX Pasig, National Capital Region, Philippines Software Telephony Engineer UBX Pasig, National Capital Region, Philippines Role Overview The Telephony Engineer will be responsible for coding, developing, and building the telephony systems used by contact centers. By developing call flow scripts and voice solutions. Qualifications 3 Years of Working experience on coding and development on Voice Solutions Has experience in managing and developing Aspect, Twilio, Genesys or any other contact center platform Has extensive knowledge on call flow development Database Systems: Oracle/ Microsoft SQL Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman Has an extensive knowledge on API integrations and development Responsibilities Responsible for handling developments for Telephony Systems used by contact centers Develop call flow scripts and assess user experience base on contact center requirements Technical support for call flow changes and initiatives Oversees the preparation and planning of call flows and communication improvements Manages the Telephony Platform of the Bank including IVRS and contact center productivity modules Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at UBX by 2x Get notified about new Telephony Engineer jobs in Pasig, National Capital Region, Philippines . #J-18808-Ljbffr

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