It Quality Assurance And Improvement Coordinator

18 hours ago


Metro Manila Philippines Buscojobs Full time

Clinical Quality Assurance and Performance Improvement Coordinator

Posted today

Job Description

JOB DESCRIPTION SUMMARY

The Performance Improvement Coordinator is a professional, responsible for the quality activities of the organization. The Performance Improvement Coordinator has accountabilities for the monitoring, implementation and evaluation of process and programs to meet regulatory, accreditation and standards of practice.

Responsibilities
  • Responsible for the implementation and monitoring of the organization's quality assessment performance improvement (QAPI) program.
  • Ensures that there are processes in place to monitor and measure all activities related to QAPI.
  • Provides direction and coordination of quality improvement activities utilizing continuous quality improvement principles and methodologies.
  • Coordinates activities related to clinical record review for data collection.
  • Compiles, trends and reports quality data in the following areas: patient care, safety, risk management, infection control, outcomes, and customer satisfaction.
  • Works collaboratively with other QA/QAPI personnel to assure documentation is complete and consistent with care and reflects legal requirements.

Establishes a process model for improvement and provides education and training to organization personnel on the QAPI plan, and team development.

Responsible for ensuring processes to monitor and evaluate safety, risk management and infection control programs.

  • Coordinates, educates, and implements monitoring activities for safety, risk management, and infection control.
  • May coordinates mandatory in-service programs on OSHA regulations for safety and infection control.
  • May acts as resource to staff in identifying safety and risk management issues for patients and staff.
  • Reviews all incident reports for completeness, risk, standard of care determination and appropriate follow-up. Maintains a log for trending and makes recommendations related to trends identified.

Maintains current knowledge related to home care safety and infection control standards.

May collaborate with QA/QAPI Staff to provide a process to promote and ensure employee orientation, competency, and in-service education programs.

Position Qualifications
  • Preferably a Registered Nurse or a graduate of any medical course.
  • Having an active USRN license in the state of California is a plus.
  • Has experience working or traveling in the U.S./California.
  • 3 to 5 years of Home Health and/or Hospice experience is preferred.
  • Excellent understanding of performance improvement, quality assessment, and utilization management.
  • Is self-directed and able to work with minimal supervision.
  • Has excellent coordination and communication skills.
Process Improvement Specialist

Posted today

Job Description

Are you passionate about finding better ways to get things done? As a Transformation Analyst at MaxiHealth, you'll play a key role in helping us work smarter, faster, and more efficiently—directly contributing to the growth of our clinics and services.

What You'll Do

  • Analyze current processes and identify opportunities to improve efficiency and patient experience
  • Partner with cross-functional teams to design and implement changes that truly make an impact
  • Support projects from planning to execution—helping with requirement gathering, testing, and system enhancements
  • Develop tools and materials such as SOPs, process maps, and user guides to make workflows clearer and more consistent
  • Monitor project progress, track results, and ensure changes are delivered on time

Qualifications

Education:

  • A graduate of BS Industrial Engineering, Information Technology/Computer Science, or a related field
  • Fresh graduates are welcome to apply—experience in process improvement or project management is a bonus

Experience / Knowledge:

  • Strong knowledge in data analytics
  • Strong communication, collaboration, and problem-solving skills
  • Proficiency in Google Workspace and project management tools is an advantage
  • Proactive and able to spot inefficiencies and recommend practical solutions
  • Comfortable working in a fast-changing environment with shifting priorities
  • Positive team player

Job Type: Full-time

Application Question(s):

  • How much is your expected salary?
Process Improvement Specialist

Ayala Alabang, National Capital Region ₱ - ₱ Y Jollibee Group

Posted today

Job Description

Process Improvement Specialist
Supports management in decision-making (strategic, tactical, operational) using Industrial Engineering tools and techniques. Focuses on enhancing efficiency across supply chain processes

  • Assigned to a specific site but may assist other sites when needed
  • Determines operational standards, sets performance targets, and secures stakeholder agreement
  • Calculates and reviews capacities for manufacturing lines and logistics operations
  • Works with supply chain departments to optimize capacity for peak season demands or long-term customer demand increases
  • Identifies opportunities for productivity and efficiency improvements within the supply chain
  • Represents the team in BSS and CBG projects when required
  • Adheres to company policies on discipline, GMP/GWP, food safety, quality schemes, safety, and other relevant regulations.

Job Qualifications:

  • Bachelor's degree in industrial or management engineering.
  • At least 1 year of relevant Industrial Engineering experience, including process improvement projects.
  • Certification in Industrial Engineering is a plus.
  • Proficiency in Power BI and time and motion studies is required.
  • Simulation skills are an advantage.
  • Strong data analysis and process documentation skills.
  • Exhibits cultural affinity, results-driven mindset, analytical thinking, stress management, self-motivation, adaptability, and strong interpersonal skills.
  • At least 1 year of relevant experience in the manufacturing industry (food, pharmaceutical, semiconductor, electronics).
  • Willing to work in Sucat, Muntinlupa.

Zenith Foods Corporation, the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.

Process Improvement Specialist

Posted today

Job Description

Process Improvement Analyst (Greenbelt Certified) - Ascendion Philippines

Position: Process Improvement Analyst (Greenbelt Certified)

Set up: Hybrid (Monday-Friday)

Work Location: Taguig, City Philippines

Qualifications

  • Greenbelt Certified
  • Can start ASAP
  • Business Process Improvement and Business Process skills
  • Strong Analytical Skills and Business Analysis experience
  • Strong skills in Business Process Improvement and Business Process analysis
  • Excellent Analytical Skills and Business Analysis experience
  • Effective Communication skills, both written and verbal
  • Ability to work independently and in a team
  • Proficiency in using process improvement tools and software
  • Bachelor's degree in Business Administration, Management, or a related field
  • Experience in a similar role within the technology or consulting industry is a plus
Process Improvement Officer

Pasig City, National Capital Region ₱ - ₱ Y Jollibee Group

Posted today

Job Description

The Process Improvement Officer for Environmental Compliance is responsible to create topnotch, easily replicable management systems that will optimize resources and enable the store management team to lead in consistent delivery of gold standard guest experience, particularly in FSC, Cleanliness and Sanitation (C&S) systems, and Environmental Compliance systems (including man, machine, material, and method).

He/she will also be responsible for Environmental Compliance activities, coordinates with operations, and leads initiatives to reduce environmental risks and impacts.

He/she is responsible in the data gathering and research, design, continuous development and monitoring of implementation of different systems, standards and procedures for store operations, and shall be the subject matter expert for environmental compliance matters, ensuring sustainable and legally compliant stores.

Key Responsibilities:

Cleanliness and Sanitation (C&S)

  • Creates systems and procedures in store maintenance and cleanliness and sanitation balancing quality, speed and cost.
  • Integrates changes in store design, channels, equipment in the overall C&S management.
  • Establishes and aligns roles and responsibilities of store team in C&S.
  • Ensures brilliant execution of standard C&S procedures in store operations (including supply monitoring and BCP issuance).
  • Develops and defines the Man, Machine, Method and Material (4Ms) requirements of the utility area.
  • Conducts necessary tests to determine the performance, efficiency, integrity, and other parameters of all new/revised chemicals, tools, systems and procedures.
  • Writes initial revisions to all manuals and guides for new/revised manpower systems.
  • Ensures that all new/revised processes and procedures are properly documented through the department's manuals.
  • Collaborates with Training for all materials needed for store personnel training.
  • Monitors and tracks implementation of new/revised systems and validates impact on different aspects of the business (OPEX, FSC, etc.).
  • Data Parameters Analysis: Monitors all pertinent data relating to or which may be affected by C&S.

Environmental Management System and Sustainability

  • Oversees implementation and monitoring of environmental compliance programs, policies, and procedures.
  • Maintains and updates the environmental compliance calendar.
  • Leads cross-functional teams for environmental projects and initiatives.
  • Assigns and monitors tasks to ensure timely and quality completion of compliance-related work.
  • Creates environmental systems (ROS), innovations, 4Ms and investigates environmental incidents or violations (RCA); recommends corrective and preventive measures.
  • Creates environmental systems that align stores with the Philippine Law (e.g., requirements in chemical content, BOD).

Others

  • Performs other jobs, tasks or expertise-related assignments in order to develop one's self and/or share one's expertise to support operational efficiency.

Job Qualifications:

  • Graduate of a degree in Management Engineering, Industrial Engineering, or equivalent.
  • At least 3-5 years of work experience related to process improvement, preferably from the food manufacturing or restaurant industry.
  • Strong background in Business Process Mapping, Analysis, Improvement, and Implementation.
  • Strong experience in shaping and driving engagements and ability to lead project teams.
  • Amenable to work in Ortigas, Pasig(Hybrid Work Setup).
Process Improvement Officer

Posted today

Job Description

Responsible for supporting project planning and execution, ensuring effective communication, compliance with policies, and maintaining accurate documentation.

TASKS AND RESPONSIBILITIES:

  • Coordinate with Department Heads and Persons-in-Charge (PICs) on project planning, execution, closing activities, and reporting.
  • Document and monitor project progress, including reports, meeting notes, and plans, to keep information updated and accessible.
  • Evaluate project performance, identifying risks and opportunities for improvement.
  • Serve as liaison between HBUs and PICs regarding project status and performance.
  • Review policies, procedures, and guidelines to ensure project compliance.
  • Track non-conformities and suggest appropriate corrective actions.

MINIMUM QUALIFICATIONS:

  • Bachelor's Degree in Industrial Engineering, Business Administration, or related field
  • At least 2 years of relevant experience
  • Proficient in Microsoft Word, Excel, and PowerPoint

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