Salesforce Marketing Cloud Manager

5 days ago

Taguig, Philippines HawodTech Solutions Full time

Overview

As the Salesforce Marketing Cloud Manager, you will bring Salesforce Marketing Cloud technical & product expertise to our business and deliver best-in-class marketing automation solutions. You will report to the Head of Marketing located in the USA and work the Australian time zone.

You will:

  • be very experienced with all Salesforce Marketing tools.
  • work with the marketing team to build and deliver optimal Digital Marketing initiatives, leveraging data, technology and marketing strategy
  • lead the solution design process with Marketing Cloud including building journeys, writing queries, building data extensions, writing AMPScripts and knowledge of SSJS.
  • debug campaign automation solutions as well as maintaining and troubleshooting in-flight solutions.
  • assist in the design of marketing automation programs including triggered sends, automation activities, platform configuration, multi-channel integrations, audience segmentation, and other components needed for marketing campaigns.
  • work with cross-functional teams to design solutions for cross-platform interaction and create data models with CRM/service platforms to pass engagement data back and forth.
  • implement marketing automation & CRM solutions and provide recommendations that drive results for client campaigns and larger business objectives.
  • solve challenging business problems creatively, efficiently, and independently, especially when faced with time and operational constraints or ambiguity.
  • deliver on multiple initiatives in the same time frame with minimal supervision.
  • have excellent English written and verbal communication skills, build effective relationships and articulate complex requirements.
  • enjoy working in a dynamic, rapid growth, financial technology centric operating environment.
  • Role will report onsite in Taguig at our BGC office.
Experience and Skills Required
  • Bachelor’s Degree in a relevant fields.
  • 3+ years of experience in digital marketing campaign execution and/or marketing automation/CRM experience.
  • 2+ years developing and integrating Marketing Cloud with different Salesforce applications.
  • 2+ years of experience with REST, Salesforce, database and SFTP connectors.
  • Experience with other marketing technologies and analytics tools (i.e. Adobe, Oracle, Sprinklr, Google, etc.)
  • Ability to learn fast & work in a face paced, dynamic work environment
  • Good understanding of Web Services (SOAP & REST), XML and JSON formats document schemas
  • Excellent English written and verbal communication and presentation skills.
  • Attention to detail with a problem-solving mindset.
  • Bonus would be to have gained relevant experience in both Australia and the USA.
  • Enjoy working in a fast-paced and ever evolving environment.
  • Ability to travel occasionally to meet international colleagues and deal with remote teams
  • Excitement and energy to be part of the global expansion of a well-resourced, dynamic B2B FinTech business operating in Australia and launching in the USA.

Note: Role location and travel requirements are subject to business needs and may change.

Skills
  • Segmentation
  • Services
  • Bonus
  • Data
  • Development
  • REST
  • Presentation
  • CRM
  • SOAP
  • Energy
  • Campaigns
  • Components
  • Analytics
  • Web Services
  • Travel
  • Marketing
  • Strategy
  • JSON
  • Automation
  • Digital Marketing
  • XML
  • Troubleshooting
  • Writing
  • Oracle
  • Strategy
  • Design
  • Communication
  • Marketing
  • Business
  • English
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