Ph Technical Sales Specialist, Pets

Technical Sales Specialist Pets Northeast

Ph Technical Sales Specialist Pets Northeast j...

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58 Ph Technical Sales Specialist Pets Northeast jobs in the Philippines

Cisco

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Job Description

The Product Sales Specialist (PSS) Automation for Management & NW Orchestration works within the Cisco Global Service Provider (GSP) Business Entity. The individual is required to actively collaborate and work with Cisco Account Managers, Business Development Managers and Partners to drive a solutions led approach to selling Cisco\'s MANO software and services portfolio into the GSP segment within the ASEAN territories. The PSS is expected to build trusted relationships and close on qualified opportunities with customers by directing and supporting collaborative sales efforts with Cisco Sales Representatives and Partner organizations.

Job Purpose

Work independently to meet and exceed agreed targets, develop territory strategies in a manner aligned with company strategy. Supports the success of an assigned team of salespeople, including Account Managers, and Business Development Sales Representatives. Meets assigned targets for profitable sales growth in Cisco MANO products and services revenues. Provides coaching and professional development to team member sales associates in order to enhance their product knowledge and sales skills. Establish productive and professional relationships with Cisco Partners in assigned customer accounts. Lead demand-generating marketing activities in the assigned market for the assigned product specialty. Work closely with Cisco Business Units (BU\'s) and Account teams to ensure deals are profitable. Influence our customer\'s strategy and connect customer business needs with Cisco technology solutions.

Accountabilities and Performance Measurement

Responsible for the ASEAN GEO. Achieve assigned product and services sales quota. Maintain high customer satisfaction ratings that meet Cisco standards. Understand and be able to articulate Cisco\'s vision, strategy and architectural approach to SP Automation. Maintain an in-depth knowledge of Cisco competitors. Be able to represent the Cisco\'s SP Automation strategy and portfolio at public speaking (roadshows, conferences, etc.) as the keynote or specialist. Have the ability to build & manage opportunities from business concepts, to unique business value & preference for Cisco manage short-term execution vs longer-term development. Proactively and effectively energize the Cisco and partner sales forces.

Knowledge and experience

Must possess required Sales knowledge and experience in the collaborative environment in the Sales Professional and Partners environment. He or she should possess: Track Record of sales excellence and sales quota over achievement. Proven record of excellent communication and evangelical skills (written and verbal) to all management levels and within customer organization. Ability to listen carefully and extract key issues. Ability to build senior executive relationships, with ability to position complex solutions at senior IT and CxO levels. Be able to explain the benefits of complex technology in easy to understand business language. Demonstrate clear awareness of the SP automation market, trends & transitions. Experience in the SP OSS market would be very useful.

We Are Cisco

The Product Sales Specialist (PSS) Automation for Management & NW Orchestration works within the Cisco Global Service Provider (GSP) Business Entity. The individual is required to actively collaborate and work with Cisco Account Managers, Business De

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3

Technical Support Representative

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Job Description

**TECHNICAL SUPPORT REPRESENTATIVE**
- Handle and resolve customer inquiries, questions, complaints, and billing concerns with the highest degree of courtesy and professionalism utilizing all resources available given to Tier 1 Representatives.
- Offer alternative solutions when appropriate if the issue is beyond the representative\'s training and scope of responsibility with the objective of resolving the customer\'s concerns.
- Adhere to schedules, guidelines, and requirements in accordance with the Company\'s set policies and procedures.

REQUIREMENTS :

- atleast collegiate education is required
- At least 1 year of working experience in Technical Support is required for this position
- Above Average English communication skills
- Basic Knowledge on VOIP, networking, routers and modems
- Strong customer service orientation
- Experience configuring, updating and supporting VOIP solutions in a multi-location environment

is a plus
- Ability to work efficiently in a highly demanding, team-oriented and fast paced environment
- Networking, IT or telecommunications certification is a plus
- Applicants must be amenable to working nightshifts

PERKS & BENEFITS
- WFH & Equipment Provided
- 30% Night Differencial
- Complete Govt Benefits
- HMO via Maxicare on the 1st day, Php 250k/year (3 FREE DEPENDENTS, same coverage)
- Dental coverage
- Out patient medicine reimbursements
- Rice Allowance
- Monthly incentives
- Performance increase
- Complete attendance incentives
- Internet allowance

Job Types : Full-time, Permanent
Salary : Up to Php45,000.00 per month

Benefits :
- Additional leave
- Company Christmas gift
- Company events
- Employee stock ownership plan
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Work from home

Schedule :
- 8 hour shift
- Monday to Friday

Supplemental Pay :
- 13th month salary
- Performance bonus

COVID-19 considerations :
Always

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2

Customer Technical Support

Booth & Partners

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Job Description

This is a remote position.

About the Client : They make learning support accessible and convenient so that tutoring can be booked at a time that suits each child\'s schedule. Learning sessions take place live and online via our learning platform, which means students can log in from the comfort of home and work with their expert tutor without interrupting the family schedule. All of their content is mapped to the Australian National Curriculum and is based on the unique learning needs of each individual. In this way, Cluey programs cover the topics each student is learning in class and specifically address each child\'s challenges. All sessions are recorded and can be re-watched for future reference, and parents can see what their child has learned. Thanks to the online nature of our approach, they\'re able to source, train and quality check the best tutors from around Australia and make them available to any student, regardless of whether they live on a farm, in a big city, or in a small town.

Job Summary : Session Technical Support Officers are energetic team members who successfully manage and resolve customer and tutor technical issues that arise while using the Cluey Learning platform. Session Technical Support Officer will also focus on driving a self-service customer and tutor experience, resolving the source of the queries and bugs with product and technology teams. The role is expected to be proactive in resolving risks before they become issues. In this role, you will also be expected to provide general customer and tutor support and continually look for ways to improve outcomes for customers and tutors.

Responsibilities :
Support new and existing students and tutors to successfully start and complete tutoring sessions.
Use decision trees for diagnosing, resolving, and documenting common hardware and software issues.
Ensure notes and follow-ups related to customer and tutor inquiries are managed per process and recorded in Salesforce in a timely, accurate, and professional manner.
Actively suggest improvements to streamline and automate workflows.
Educate tutors and customers on the benefits of self-service interactions.
Contribute to the maintenance of session support knowledge base articles, FAQs, and chat canned responses.

Requirements :
Experience working with and supporting various operating systems for
Experience working with and supporting various browsers such as
Familiarity with system firewalls, and anti-virus software with the knowledge to address any issues preventing access to Cluey sessions.
Familiarity with camera/microphone access and permissions on devices and web browsers.
Familiarity with remote-access software.
Excellent communicator, capable of explaining complex technical issues to customers quickly and easily, ensuring timely resolution of problems.
Minimum 2 years experience in customer service
Minimum 2 years experience in 1st and/or 2nd level IT support

Benefits : Above-Industry Standard Compensation Package, Premium Healthcare Coverage and Life Insurance, Fun Monthly Employee Engagement Activities, Opportunities for Learning, Personality Development, and Career Advancement, Permanent Work from Home Opportunity

Job Description : This is a remote position.

About the Client: They make learning support accessible and convenient so that tutoring can be booked at a time that suits each child\'s schedule. Learning sessions take place live and online via our learning platform.

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3

Technical Support Specialist

Makati, National Capital Region opentext

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Job Description

**OPENTEXT - THE INFORMATION COMPANY**
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**The Opportunity**: Provide production monitoring of data, error analysis, as well as serves as the customer contact for questions on usage, functionality and problems encountered with OpenText products and services.

What it takes : Working experience with Operating Systems (Unix/Linux and Windows). Working experience with Database (SQL, Oracle). Working experience with Active Directory. Electronic Data Interchange (EDI) knowledge preferred. Must demonstrate effective English communication skills and the capability of delivering technical solutions to customers who may or may not be EDI savvy.

Additional Notes : Global Vaccination Policy; Equal Opportunity Employer.

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4

Technical Support Representative

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Job Description

Overview: Our Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. Responsibilities: Provide excellent customer service through active listening; Work with confidential customer information in a secure manner; Aim to resolve issues on the first call; Communicate clearly with customers. Qualifications: Filipino citizen or equivalent legal status; Fluent in English; Strong problem-solving; Availability for various shifts; Experience with Windows; TP BGIO. Salary: Php22,000.00 - Php24,000.00 per month. Benefits: Flextime, Paid training, Pay raise. Schedule: 8 hour shift; Shift system. Supplemental Pay: 13th month salary, Bonus pay, Overtime, Performance bonus, Yearly bonus. COVID-19 considerations: Always.

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5

Technical Support Representative

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Job Description

Overview: Our Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. Responsibilities: Provide excellent customer service through active listening; Work with confidential customer information in a secure manner; Aim to resolve issues on the first call. Qualifications repeat with minor variations (TP PRNQE, TP MKTI, etc.). Salary and benefits repeated as above.

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6

Technical Support Representative

Taguig, National Capital Region Gratitude Inc.

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Job Description

Overview: Our Technical Support Representatives are vital members of our company. Responsibilities and Qualifications are as above, with location Taguig, NCR and TP TGG, and salary Php22,000.00 - Php24,000.00.

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7

Technical Support Representative

Makati, National Capital Region Gratitude Inc.

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Job Description

Overview: Our Technical Support Representatives are vital members of our company. Responsibilities and Qualifications are as above, with location Makati, NCR and TP MKTI.

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8

Technical Support Representative

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Job Description

Overview: Our Technical Support Representatives are vital members of our company. Responsibilities and Qualifications are as above, with location unspecified and TP MLNO.

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9

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