EdTech Solutions and Training Specialist

3 weeks ago

Philippines OpenLearning Limited Full time

Join teaching and learning specialists, thought leaders, and experts at the virtual OpenLearning Forums 2022 on 2 & 9 Dec.

Participate in Micro-credentials: Connecting Education & The Future of Work , a 1-day virtual event on 17 Nov, featuring academia and industry experts.

EdTech Solutions and Training Specialist (PH)

The EdTech Solutions and Training Specialist is the first point of contact, responsible for onboarding support, platform technical support, and fostering sustainable growth for OpenLearning partners.

To apply, please email your CV to:

The role involves collaborating with cross-functional teams, troubleshooting platform issues, and improving solutions to support new institutional partners through onboarding and growth.

Accountabilities:

  • Customer Success and Product Knowledge:
    • Develop and maintain long-term client relationships.
    • Serve as the primary contact and advocate for clients.
    • Provide responsive onboarding support and collaborate with the Customer Success team for seamless transitions.
    • Gain in-depth knowledge of company products/services and guide clients to maximize their value.
    • Assist with Marketplace course listings and reviews, and support technical setup and integration.
  • Customer Onboarding and Training:
    • Manage onboarding processes for new clients, conduct sessions, and provide educational resources.
    • Support EdTech experts in training delivery.
  • Proactive Communication:
    • Conduct regular check-ins, gather feedback, and inform clients about updates and trends.
  • Collaboration and Feedback:
    • Work with sales, marketing, and product teams to ensure a cohesive customer experience.
    • Relay customer feedback for product improvements and identify challenges and opportunities.
  • Event Support & Representation:
    • Represent the company at industry events, workshops, and training programs.
    • Assist sales in product demos and presentations.
  • Documentation and Resources:
    • Create onboarding guides, tutorials, and resources that are clear and accessible.

Job Requirements:

  • Bachelor's degree or equivalent experience in a relevant field.
  • Experience in onboarding, training, customer support, SaaS, or EdTech roles.
  • Excellent communication and presentation skills.
  • Quick adaptability to new technologies.
  • Strong organizational and project management skills.
  • Customer-focused, goal-oriented, and results-driven mindset.
  • Analytical skills to leverage data for decision-making and success initiatives.
  • Familiarity with CRM, support tools, LMS platforms, or digital learning environments.
  • Experience in sales support is preferred.
What is OpenLearning?

OpenLearning is an online platform emphasizing community, connectedness, and learner engagement to motivate your learners.

#J-18808-Ljbffr

  • Customer Support Specialist I

    3 hours ago

    , Metro Manila, Philippines PartnerHero Full time

    Overview Customer Support Specialist I (Returns Solutions Provider) – Hybrid in Metro Manila. Type of Support: Omnichannel (Mix of Voice and Non Voice). Contract Duration: Seasonal (5 Months). Training Schedule: To be Determined. Work Schedule: To be Determined. Expected Start Date: October 16, 2025. PartnerHero and Crescendo have joined forces to create a...

  • Customer Support Specialist II

    3 weeks ago

    , Metro Manila, Philippines PartnerHero Full time

    Customer Support Specialist II (Advertising Solutions) Role Details Type of Support: Omnichannel (Mix of Voice and Non Voice) Contract Duration: Temporary (with chance to be Permanent) Training Schedule: To be Determined Production Schedule: To be Determined Work Type and Location: Hybrid, Metro Manila Expected Start Date: October 16, 2025 About...

  • Specialist, Training

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Overview Specialist Training Quality jobs in Makati. Hundreds of Training specialist hiring for immediate start. Apply online today with 1 click. Training and Development Job Description Content Development Specialist is responsible for creating and updating training/ instructional content, ensuring that learning assets are up to date and converting...

  • Training Specialist

    2 weeks ago

    Philippines Shearwater Health Full time ₱624,000 - ₱960,000 per year

    Let your Passion Lead You at the Home of Clinicians with over 5000+ employees who have trusted us with their careersOur Clinicians and Associate advocates for better patient care while enjoying these benefits:HMO on Day 1 with 2 dependents upon regularizationGroup Life InsuranceHighly Competitive SalaryComplexity AllowanceAnnual Salary IncreaseQuarterly...

  • Customer Support Specialist II

    3 weeks ago

    , Metro Manila, Philippines PartnerHero Full time

    Overview Customer Support Specialist II (Advertising Solutions) Role Details Type of Support: Omnichannel (Mix of Voice and Non Voice)Contract Duration: Temporary (with chance to be Permanent)Training Schedule: To be DeterminedProduction Schedule: To be DeterminedWork Type and Location: Hybrid, Metro ManilaExpected Start Date: October 16, 2025 About...

  • Training & Development Specialist

    2 weeks ago

    Philippines Cohu, Inc. Full time ₱800,000 - ₱1,200,000 per year

    This position will be responsible for providing customer training for Cohu's automated test equipment (ATE). This includes application and maintenance training courses. The training specialist will also serve as a liaison between customer and all components of the company throughout the process. This position requires a well-organized, confident and...

  • Technical Sales and Training Specialist

    3 hours ago

    , Laguna, Philippines Pieni Surfaces Inc. Full time

    Overview Technical Sales and Training Specialist Responsibilities Serve as a technical sales lead, engaging with clients and partners to present, explain, and promote products and systems. Participate in technical meetings and provide expert-level support, acting as the liaison between the technical and sales teams. Deliver effective and confident...

  • Training Specialist

    3 weeks ago

    , , Philippines ADEC Innovations Full time

    Under the supervision of the Channel Manager, this key position is responsible for the training and random audits for the team. PERFORMANCE AND PEOPLE MANAGEMENT Creates training modules and provides associated activities. Conducts training for new hires. Conducts product specific and refresher training. Evaluates the effectiveness of training programs...

  • Training Specialist

    1 week ago

    , Metro Manila, Philippines Buscojobs Full time

    Job Description Posted today Responsibilities Assist with the establishment of an in house employee training system that addresses the company's training needs including Training Needs Analysis (TNA) for new employee orientation or onboarding, management and soft skills development and training impact measurement. Announcement of newly hired employees. ...

  • Sales Training Specialist

    1 week ago

    , Metro Manila, Philippines Buscojobs Full time

    Overview This is a full-time on-site role for a Sales Training Specialist located in Makati City. The Sales Training Specialist will be responsible for designing, developing, and implementing training programs and learning initiatives. This role involves managing learning systems, conducting training sessions, providing coaching, and supporting the...