Marketing Operations Specialist

Marketing Operations Specialist – Cloudstaff Makati, National Capital Region, Philippines We are currently on the lookout for a new Marketing Operations Specialist to join our team at Cloudstaff, the #1 workplace everywhere Key Responsibilities Administer and optimize the marketing technology stack, including Marketo, Gong, UserGems, and related tools for enrichment, scoring, routing, attribution, and analytics. Collaborate cross-functionally to evaluate, implement, and manage AI-driven tools and automations that enhance lead management, personalization, content delivery, and reporting. Ensure data accuracy and system hygiene through regular enrichment, deduplication, and lifecycle management practices. Partner with Revenue Operations and Sales teams to maintain efficient, automated lead workflows aligned to business rules and go‑to‑market strategies. Drive adoption and documentation of tech stack best practices and support onboarding and training for new tools or processes. Stay current on evolving AI and MarTech trends, bringing forward ideas and recommendations to improve efficiency and scalability. Support and cross‑train with Campaign Operations Specialist responsibilities. Qualifications and Requirements 24 years of experience in marketing operations, preferably in a B2B SaaS environment. Hands‑on experience with marketing automation platforms (Marketo preferred) and Salesforce CRM. Familiarity with AI‑enabled tools for marketing/sales (e.g., chatbots, predictive scoring, generative content, auto‑tagging, or AI‑driven reporting). Solid understanding of lead lifecycle management, funnel metrics, and data governance. Highly detail‑oriented with a strong focus on data accuracy, system integrity, and repeatable processes. Proficiency in Excel/Google Sheets and basic reporting. Familiarity with campaign tracking and attribution models is a plus. Benefits and Perks Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment. Up to 24 leave credits per year. Flexible leave credits which may be used for vacation, emergency and sick leaves. Superb and exciting Mid‑Year Parties with items to give away and cash prizes. Endless opportunities for career advancement. Exclusive ATM inside the office for employee's convenience. Annual performance review with salary increase. We set you up for success with a company‑provided PC/Laptop and fiber internet connection. Look forward to weekly office perks for work from office staff: Free Coffee, Meals and Beer Fridays. Top notch workplace with first class VIP lounge and game rooms. Child friendly spaces to cater to the needs of employees with children, enhancing work‑life balance. Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues. International career growth and connections. Unlimited cash incentives for hired referrals. Mental wellness employee assistance program through Lifeworks. In‑house psychiatrist available to support employees' well‑being. Become part of the Employee Share Units program. Cloudstaff Dream Points to be used for bidding useful items like appliances, kitchenettes, etc. Cloudstaff: Build Your Career, Anywhere Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well‑being. Why Cloudstaff is the #1 Workplace? Award‑winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition. Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement. Thrive as an Individual: We offer a strong work‑life balance with flexible schedules, meaningful perks and a collaborative team environment. Referrals increase your chances of interviewing at Cloudstaff by 2x. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Marketing, Public Relations, and Advertising Industries: Outsourcing and Offshoring Consulting and Telephone Call Centers #J-18808-Ljbffr