Marketing Operations Specialist

We are currently on the lookout for a new Marketing Operations Specialist to join our team at Cloudstaff, the #1 workplace everywhere

Key Responsibilities

• Administer and optimize the marketing technology stack, including Marketo, Gong, UserGems, and related tools for enrichment, scoring, routing, attribution, and analytics
• Collaborate cross-functionally to evaluate, implement, and manage AI-driven tools and automations that enhance lead management, personalization, content delivery, and reporting
• Ensure data accuracy and system hygiene through regular enrichment, deduplication, and lifecycle management practices
• Partner with Revenue Operations and Sales teams to maintain efficient, automated lead workflows aligned to business rules and go-to-market strategies
• Drive adoption and documentation of tech stack best practices and support onboarding and training for new tools or processes
• Stay current on evolving AI and MarTech trends, bringing forward ideas and recommendations to improve efficiency and scalability
• Support and cross-train with Campaign Operations Specialist responsibilities

Qualification and Requirements

• 2–4 years of experience in marketing operations, preferably in a B2B SaaS environment
• Hands-on experience with marketing automation platforms (Marketo preferred) and Salesforce CRM
• Familiarity with AI-enabled tools for marketing/sales (e.g., chatbots, predictive scoring, generative content, auto-tagging, or AI-driven reporting)
• Solid understanding of lead lifecycle management, funnel metrics, and data governance
• Highly detail-oriented with a strong focus on data accuracy, system integrity, and repeatable processes
• Proficiency in Excel/Google Sheets and basic reporting
• Familiarity with campaign tracking and attribution models is a plus

Benefits and Perks

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Up to 24 leave credits per year
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual performance review with salary increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental wellness employee assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points – to be used for bidding useful items like appliances, kitchenettes, etc.

Cloudstaff: Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We\'re committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment

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