Contact Center Ai Solution Consulting Manager

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Posted 1 day ago

Business Consultant (Multiple Roles – Refinement)

Job descriptions cover various roles in client management, sales support, digital business consulting, and analytics. The responsibilities generally include collaborating with sales or product teams, scoping client needs, delivering solutions, guiding implementations, ensuring quality and on-time delivery, and providing training and stakeholder communication. Common qualifications include a bachelor’s degree in business, IT, engineering, or related fields; several years of relevant experience (typically 2–6 years depending on the role); strong analytical, communication, and project-management skills; and experience with SaaS, ERP, BI tools, or specific platforms (e.g., Google Workspace, Microsoft 365, Tableau/Power BI, SQL). Some roles require domain knowledge in industries like insurance, banking, real estate, or healthcare, and may specify travel or on-site expectations.

Responsibilities (selected examples)

  • Collaborate with sales, product, or operations teams to scope client requirements and design solutions that address client needs.
  • Conduct needs assessments, design processes, and translate requirements into functional specifications or user stories.
  • Support or lead end-to-end implementation, including testing, training, and change management.
  • Provide client management, onboarding, issue resolution, and ongoing account guidance.
  • Develop roadmaps, KPIs, and delivery plans; monitor progress and adjust as needed.
  • Prepare proposals, costings, and presentations; participate in partner or vendor engagements.

Qualifications (selected examples)

  • Bachelor’s degree in a related field (e.g., Business, IT, Engineering, Accounting).
  • 3–6 years of relevant experience for various roles; emphasis on business analysis, pre-sales, solution architecture, or operations transformation.
  • Strong analytical, communication, and presentation skills.
  • Experience with SaaS platforms, BI tools (Tableau, Power BI), ERP systems, data analysis, and requirement gathering.
  • Knowledge of industry-specific regulations or domains (e.g., Philippine Labor Law, insurance operations) may be required for certain roles.

Common Conditions

  • Some roles require on-site work or hybrid arrangements (e.g., office in Taguig, Philippines) and occasional travel (as specified).
  • Equal opportunity and diversity statements remain applicable across roles.

Note: This refined description consolidates multiple roles into a single, job-agnostic overview to preserve core responsibilities and qualifications while removing non-essential boilerplate and formatting inconsistencies. If you need separate refined descriptions for each specific role (e.g., Digital Business Consultant, Business Development Consultant, Business Process Consultant, etc.), I can generate those as distinct sections with precise responsibilities and requirements per role.

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