Contact Center Process Associate

12 hours ago


Metro Manila Philippines Capgemini Full time

Overview Join to apply for the Contact Center Process Associate role at Capgemini . Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries IT Services and IT Consulting Sign in to set job alerts for “Process Associate” roles. Location Philippines (Manila / Taguig area) #J-18808-Ljbffr



  • , Metro Manila, Philippines Capgemini Full time

    Overview Contact Center Process Senior Associate Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific ...


  • , Metro Manila, Philippines Buscojobs Full time

    Mass Hiring Call Center Agent Pasig Posted today Job Description This posting aggregates multiple contact center opportunities. Details below reflect several roles including requirements, salary ranges and benefits for each position. Please review per job listing. Job Titles and Highlights Fresh Graduate / Call Center Job / Customer Service — Pasig,...


  • , Metro Manila, Philippines Buscojobs Full time

    Job postings for Systems Engineer roles in the Philippines (multiple listings consolidated). Job 1 — Senior Contact Center Platform Engineer Location: Mandaluyong, Robinsons Cybergate Tower 2 1550 Work Schedule: Hybrid, 2x RTO Shift Schedule: Shifting Schedule Position Type: 6 Months Contract Job Description: Senior Contact Center Platform Engineer Desired...


  • , Metro Manila, Philippines Buscojobs Full time

    Overview Job descriptions aggregated from multiple postings. This refinement retains the original responsibilities and qualifications for the consulting roles where provided, and reorganizes content for clarity while removing non-essential boilerplate and region-specific notices. Consulting Leader Job Description As a Consulting Leader, you will be at the...


  • , Metro Manila, Philippines Fresenius Medical Care Full time

    Overview We are seeking a dedicated and people-focused Supervisor to lead a team within the United States HR Operations Tier I Contact Center, part of our Global HR Shared Services function. This role will be responsible for supervising the day-to-day service delivery of Tier I HR support operations, ensuring timely resolution of employee inquiries and...


  • , Metro Manila, Philippines Optum Full time

    Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...


  • , Metro Manila, Philippines Buscojobs Full time

    Japanese HR Contact Center Associate – Pasay Posted today Job Description Job Responsibilities: Using a computerized system, responds to customer questions in a call center environment. May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures. Gathers information,...


  • Manila, National Capital Region, Philippines Fresenius Medical Care Full time $40,000 - $80,000 per year

    TheHR Contact Centerserves as the first-line support of employees, managers, and executives for all general HR questions, seeking support in HR policies, processes, self-service transactions, and HR content on the online portal.Responsibilities:Processes basic to complex HR and benefits transactions and supports the auditing of informationDocument calls and...


  • Manila, Philippines IDP Education Ltd Full time

    IDP Education Limited About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over...

  • Contact Center

    2 weeks ago


    Manila, National Capital Region, Philippines IT Triage Full time ₱30,000 - ₱45,000 per year

    About The GroupThe Reivernet Group is made up of seven entities: RN Projects, Reivernet, IT Triage, Site Compass, Bright Star, RN Gateway and RGC Management. We design, build, configure, support and document complex data networks for business, with a focus on hotel networks.IT Triage provides outsourced, short- or long-term remote Help Desk services across...