Contact Center Process Associate
3 weeks ago
Overview Join to apply for the Contact Center Process Associate role at Capgemini . Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries IT Services and IT Consulting Sign in to set job alerts for “Process Associate” roles. Location Philippines (Manila / Taguig area) #J-18808-Ljbffr
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Contact Center Senior Associate
2 weeks ago
, Metro Manila, Philippines Capgemini Full timeApply for the Contact Center Senior Associate role at Capgemini . Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution....
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Contact Center Manager
3 weeks ago
, Bulacan, Philippines HUKL CONSULTANTS OPC Full timeAbout Us HUKL Consultants OPC is a rapidly growing company committed to providing outstanding customer service and optimizing our operations to stay ahead of the competition. As we continue to expand, we are looking for a Contact Center Manager to lead our customer service operations and support cross-functional teams as we scale. This role is key to...
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Contact Center Specialist
2 weeks ago
, , Philippines Ventra Health Full timeVentra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve...
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Contact Center
2 weeks ago
Manila, National Capital Region, Philippines IT Triage Full time ₱30,000 - ₱45,000 per yearAbout The GroupThe Reivernet Group is made up of seven entities: RN Projects, Reivernet, IT Triage, Site Compass, Bright Star, RN Gateway and RGC Management. We design, build, configure, support and document complex data networks for business, with a focus on hotel networks.IT Triage provides outsourced, short- or long-term remote Help Desk services across...
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Contact Center Process Associate
2 weeks ago
Manila, National Capital Region, Philippines Capgemini Full time ₱600,000 - ₱1,200,000 per yearJob DescriptionThe Customer Service Team Member is the first point of contact for customers, for delivering exceptional service and support. This role involves handling inquiries, resolving issues, and maintaining customer satisfaction across various communication channels such as phone or chat.Key Responsibilities:Respond to customer inquiries promptly and...
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Contact Center Platform Engineer
2 weeks ago
Manila, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per yearJob Title : Senior Contact Center Platform EngineerLocation : Mandaluyong, Robinsons Cybergate Tower 2 1550Work Schedule : Hybrid, 2x RTOShift Schedule: Shifting Schedule Position Type: 6 Months ContractJob DescriptionDesired Qualifications :Expertise in both Cloud/Automation and Infrastructure/Security specializations.Professional certifications such...
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Senior Contact Center Platform Engineer
2 weeks ago
Manila, National Capital Region, Philippines GECO Asia Pte Ltd Full time ₱900,000 - ₱1,200,000 per yearWe are seeking an experienced Senior Contact Center Platform Engineer to join our team. This role is critical to the success of our client's business operations, as contact center platforms are at the core of customer engagement. The Senior Engineer will focus on system engineering, automation, and serve as the highest point of technical escalation across...
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Senior Business Intelligence Analyst
4 days ago
, Metro Manila, Philippines KMC Solutions Full timeSenior Business Intelligence Analyst (Contact Center) POOLING 2 days ago Be among the first 25 applicants At KMC Solutions, we make it easy for the world’s fastest-growing companies to scale in the Philippines. As the country’s leading provider of flexible office space and Employer of Record (EOR) services, we help businesses expand without the red...
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Manager, Contact Center
6 days ago
Manila, Philippines Mastercard Full timeOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Contact Center Technology Specialist
2 weeks ago
Manila, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱1,200,000 - ₱2,400,000 per yearHi,I'm Ishika and I work as Technical Recruiter at Artech. Please find the Job Description below and let me know if you are interested in the same.Job Title: Contact Center Platform Analyst Job Type: Hybrid (2x a week onsite)Location: Mandaluyong, 1550, PHPosition Type: 6 months contractNo. of hours per week: 45Shift Timings : (will depend on the project's...