Contact Center Senior Associate

Contact Center Senior Associate Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description Performs analysis of processes,...

Contact Center Process Senior Associate Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs...

Mass Hiring Call Center Agent Pasig Posted today Job Description This posting aggregates multiple contact center opportunities. Details below reflect several roles including requirements, salary ranges and benefits for each position. Please review per job listing. Job Titles and Highlights Fresh Graduate / Call Center Job / Customer Service — Pasig,...

Job postings for Systems Engineer roles in the Philippines (multiple listings consolidated). Job 1 — Senior Contact Center Platform Engineer Location: Mandaluyong, Robinsons Cybergate Tower 2 1550 Work Schedule: Hybrid, 2x RTO Shift Schedule: Shifting Schedule Position Type: 6 Months Contract Job Description: Senior Contact Center Platform Engineer Desired...

Contact Center Process Associate role at CapgeminiOverviewJoin to apply for the Contact Center Process Associate role at Capgemini.Key ResponsibilitiesRespond to customer inquiries promptly and professionally via phone, email or chat.Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate...

Overview We are seeking a dedicated and people-focused Supervisor to lead a team within the United States HR Operations Tier I Contact Center, part of our Global HR Shared Services function. This role will be responsible for supervising the day-to-day service delivery of Tier I HR support operations, ensuring timely resolution of employee inquiries and...

We are seeking an experienced Senior Contact Center Platform Engineer to join our team. This role is critical to the success of our client's business operations, as contact center platforms are at the core of customer engagement. The Senior Engineer will focus on system engineering, automation, and serve as the highest point of technical escalation across...

Overview Job descriptions aggregated from multiple postings. This refinement retains the original responsibilities and qualifications for the consulting roles where provided, and reorganizes content for clarity while removing non-essential boilerplate and region-specific notices. Consulting Leader Job Description As a Consulting Leader, you will be at the...

Manager/Senior Manager - HR Operations Contact Center We are seeking an experienced and highly motivated Manager or Senior Manager to lead the United States HR Operations Tier I Contact Center team within our Global HR Shared Services function. This leadership role will oversee the day-to-day service delivery of Tier I HR support operations, focusing on...

Global Strategic Sourcing Lead | Building High-Impact Talent Pipelines As a Consulting Leader , you will be at the forefront of delivering customer experience (CX) and contact center transformation initiatives . Working with leading CCaaS and CX platforms —including Genesys Cloud, Google CCAI, Nice CXone, Five9, Sprinklr, Salesforce Service Cloud, and...