Contact Center Senior Associate

3 weeks ago


Metro Manila Philippines Capgemini Full time

Overview

Contact Center Process Senior Associate

Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.

Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting
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