Google CCAI Customer Experience Transformation Leader

Are you passionate about transforming how organizations engage with their customers throughAI-powered experiences?We're looking for aGoogle CCAI Customer Experience Transformation Managerto design and deliver next-generation customer engagement solutions usingDialogflow CX,Agent Assist,Insights CX, and.In this role, you'll drive large-scalecontact center...

Qualification: ▪ 13+ years of experience in working with Google CCAI solutions creating virtual agents using Dialogflow, generating meaningful analytics using Insights, designing and implementing customer experience solutions projects (any industry). ▪ Passion for building leading class Google contact center solutions for clients ▪ Having thorough...

Qualification: ▪ 13+ years of experience in working with Google CCAI solutions creating virtual agents using Dialogflow, generating meaningful analytics using Insights, designing and implementing customer experience solutions projects (any industry). ▪ Passion for building leading class Google contact center solutions for clients ▪ Having thorough...

Key Responsibilities:• Design and execute test cases for Dialogflow ES/CX agents, voice bots, and chatbots.• Validate CCAI/GCCAI-based contact center integrations across channels.• Perform end-to-end testing of voice and chat flows, including NLU/NLP validations.• Create and maintain test automation frameworks for conversational interfaces (if...

Overview We have an immediate need for an HR professional to join our growing team. This role will assist in all areas of HR management and development. Compass partners with businesses to determine needs and provide customized customer care solutions. Our mission as a boutique customer contact center is to consistently deliver experiences that enhance...

Number of hours: 40 hours/weekSchedule: ESTJob Overview:The Digital Transformation Leader plays a pivotal role in driving the organizations transition to a fully digitalized environment. This position involves crafting and executing strategic digital initiatives, fostering a digital-first culture, and integrating innovative technologies to enhance customer...

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Overview Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb,...

At LeadAIO, we help businesses grow smarter through AI-powered solutions that transform lead generation, campaign optimization, and revenue scaling. By combining cutting‑edge artificial intelligence with proven growth strategies, we deliver measurable results that maximize ROI and create sustainable business impact. We partner with organizations of all...

About the job Cloud Strategy and Transformation Lead Job brief Looking for a Cloud Strategy & Transformation Lead to shape and drive its enterprise-wide cloud initiatives. This leadership role is focused on delivering scalable, secure, and efficient cloud solutions to support business innovation and operational excellence. The role involves working with...