
Crew Logistics Coordinator
1 week ago
V.Group Manila, National Capital Region, Philippines
Location Country: Philippines
Work Location Manila
WHO ARE V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. provides clients with quality and efficiency in every sector. We cover crew management and recruitment, quality ship management and technical services, and supporting management and commercial services. V. has unrivalled industry knowledge with performance assured. Our values — We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver — are at the heart of everything we do and support our strategy of Investing in Talent. We are always interested in making contact with talented individuals who will demonstrate our values and deliver great service for internal and external stakeholders.
Overview of the Role The crew logistics coordinator executes timely, efficient, and cost-effective crew change logistics arrangements for on-signing and off-signing seafarers across all vessels within the group. Utilize key technology tools and crewing expertise to provide best-in-class crew change logistics arrangements for V. and its customers.
Responsibilities and Tasks- Arrange crew logistics support such as but not limited to flights, hotel, immigration requirements and other transportation needs for on-signing and off-signing seafarers as per the set crew logistics centre procedure and specific client requirements.
- Communicate and coordinate with vessel Masters, fleet cells, mobilisation cells, port agents, travel providers and customers on crew change logistics arrangements as required.
- Ensure that crew change arrangements are undertaken within operational and budgetary requirements.
- Maintain accurate records in ShipSure and ticketing platform on ongoing crew change arrangements.
- Use the required technology in arranging crew change logistics.
- Drive and deliver on set objectives and KPIs of the crew logistics centre.
- Ensure handing over service requests/transactions to the next duty shift colleagues is complete to support seamless operations.
- On a rotational basis, attend weekend/holiday duties as required to achieve 24/7 support for crew change travel arrangements.
- Attend toll-free numbers to aid seafarers with travel-related issues or requirements arrangements.
- Other tasks that may be assigned by the line manager as needed by operations.
V. Group can offer you a market-leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This is a great opportunity to join a true leader in the maritime sector — a company that has exciting plans for future growth.
Experience Essential- 2 – 3 years in a crewing company.
- Experience in arranging crew change logistics activities for seafarers.
- Good communication (oral and written) skills; good organisational and planning skills.
- Good analytical and problem-solving skills.
- Good interpersonal skills with the ability to engage and interact with people at all levels.
- Technology savvy.
- Self-starter and able to perform tasks with minimal supervision.
- Results oriented.
- Experience in working with internal and external colleagues and customers across various geographies.
26 Oct 2025
Seniority level- Mid-Senior level
- Full-time
- Management and Manufacturing
- Maritime Transportation
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