Crew Logistics Coordinator

3 weeks ago

Manila, Philippines V.Group Full time

Overview

Location: V.Group Manila, National Capital Region, Philippines. Role: Crew Logistics Coordinator at V.Group.

Applications: 31 Oct 2025

Key Responsibilities
  • Arrange crew logistic support such as flights, hotel, immigration requirements and other transportation needs for on-signing and off-signing seafarers as per the crew logistic centre procedure and client requirements.
  • Communicate and coordinate with vessel Masters, fleet cells, mobilisation cells, port agents, travel providers and customers on crew change logistics arrangements.
  • Ensure crew change arrangements are undertaken within operational and budgetary requirements.
  • Maintain accurate records in ShipSure and ticketing platform on ongoing crew change arrangements.
  • Use the required technology in arranging crew change logistics.
  • Drive and deliver on set objectives and KPIs of the crew logistics centre.
  • Ensure handover of service requests/transactions to the next duty shift for seamless operations.
  • On a rotational basis, attend weekend/holiday duties to provide 24/7 support for crew change travel arrangements.
  • Attend toll-free numbers to assist seafarers with travel-related issues or requirement arrangements.
  • Other tasks assigned by the line manager as needed by operations.
What can I expect in return?

V. Group can offer a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This is a great opportunity to join a true leader in the maritime sector with exciting plans for future growth.

Experience Essential
  • 2 – 3 years in a crewing company.
  • Experience in arranging crew change logistics activities for seafarers.
Personal Skills
  • Good communication (oral and written) skills; strong organisational and planning abilities.
  • Good analytical and problem-solving skills.
  • Good interpersonal skills with the ability to engage and interact with people at all levels.
  • Technology savvy.
  • Self-starter and able to perform tasks with minimal supervision.
  • Results oriented.
Desirable
  • Experience working with internal and external colleagues and customers across various geographies.
Additional
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Maritime Transportation

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