Crew Logistics Coordinator
3 weeks ago
Overview
Location: V.Group Manila, National Capital Region, Philippines. Role: Crew Logistics Coordinator at V.Group.
Applications: 31 Oct 2025
Key Responsibilities- Arrange crew logistic support such as flights, hotel, immigration requirements and other transportation needs for on-signing and off-signing seafarers as per the crew logistic centre procedure and client requirements.
- Communicate and coordinate with vessel Masters, fleet cells, mobilisation cells, port agents, travel providers and customers on crew change logistics arrangements.
- Ensure crew change arrangements are undertaken within operational and budgetary requirements.
- Maintain accurate records in ShipSure and ticketing platform on ongoing crew change arrangements.
- Use the required technology in arranging crew change logistics.
- Drive and deliver on set objectives and KPIs of the crew logistics centre.
- Ensure handover of service requests/transactions to the next duty shift for seamless operations.
- On a rotational basis, attend weekend/holiday duties to provide 24/7 support for crew change travel arrangements.
- Attend toll-free numbers to assist seafarers with travel-related issues or requirement arrangements.
- Other tasks assigned by the line manager as needed by operations.
V. Group can offer a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This is a great opportunity to join a true leader in the maritime sector with exciting plans for future growth.
Experience Essential- 2 – 3 years in a crewing company.
- Experience in arranging crew change logistics activities for seafarers.
- Good communication (oral and written) skills; strong organisational and planning abilities.
- Good analytical and problem-solving skills.
- Good interpersonal skills with the ability to engage and interact with people at all levels.
- Technology savvy.
- Self-starter and able to perform tasks with minimal supervision.
- Results oriented.
- Experience working with internal and external colleagues and customers across various geographies.
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Maritime Transportation
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