Order Fulfillment Specialist
7 days ago
Overview Responsible for Order Management per Business Units. Support the department in processing orders in compliance. Orders must be placed in the system accurately and within the required SLA for supply plants’ visibility and production planning. Support the APAC OF Leader and local sales team on projects and reporting. Key Responsibilities Manage customer purchase orders, invoices, and inquiries received via the customer portal, ensuring timely and accurate processing. Receive and acknowledge purchase orders from customers and the Sales Support team within the defined Service Level Agreement (SLA). Enter sales orders and process SAP purchase orders promptly, adhering to the SLA of 48 hours. Identify and communicate any discrepancies, issues, or potential delays to the Sales team and/or customers to ensure proactive resolution. Verify product availability and ensure packaging requirements align with customer specifications. Review Letter of Credit requirements to confirm company's ability to meet documentation standards. Coordinate with Sales for any necessary adjustments. Monitor order shipment confirmations from supply plants and promptly notify Sales and customers by issuing order confirmations. Track and follow up on shipping documents from supply plants, ensuring timely delivery to the office and/or customers. Ensure shipping documents are accurate and sent to customers on time, ideally before cargo arrives at destination ports. Perform additional duties as required to support the functional needs of the department. Run process control reports to effectively manage assigned responsibilities and ensure operational efficiency. Understand banking processes related to documentation submission and ensure compliance with relevant procedures. Provide hands-on guidance, coaching, and support to teammates to foster skill development and collaboration. Oversee local stock levels and replenishment activities, including issuing SAP purchase orders to supply plants. Track shipment departure times with supply plants to ensure timely delivery. Facilitate the importation of local stocks into South Korea, including customs declaration processes. Manage the payment process for import duties, ensuring compliance with local regulations. Skills and Abilities Detail oriented, ability to meet tight deadlines and manage multiple tasks. Team player who shares workload when needed. Strong interpersonal skills, able to communicate at all levels in the organization and across functions. Proficient with the Microsoft Office suite and SAP for Order Processing. Good written and oral communication skills, fluent in English and business Korean. Ability to work under pressure during month-end datelines. Understanding of import customs procedures and payment process. Qualification & Educational Requirements Bachelor’s degree (or above) in business or supply chain-related field. Supply chain or similar certification preferred. Experience in customer service, order fulfillment and order processing. Work Arrangement Hybrid; 4x a week RTO Day shift Benefits 14th-month pay Participation in the company's performance incentive program HMO coverage for employees on day 1, coverage for up to 3 qualified dependents upon regularization Retirement Benefit #J-18808-Ljbffr
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Order Fulfillment Specialist
7 days ago
Muntinlupa, Philippines Private Advertiser Full timeResponsible for Order Management per Business Units. Support the department in processing orders in compliance. Orders must be placed in the system accurately and within the required SLA for supply plants’ visibility and production planning. Support the APAC OF Leader and local sales team on projects and reporting. Key Responsibilities Customer Order...
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Supply Chain Specialist
4 weeks ago
Muntinlupa, Philippines WHR Global Consulting Full timeSupply Chain Specialist (Order Expeditor) Join to apply for the Supply Chain Specialist (Order Expeditor) role at WHR Global Consulting Overview Position: Expeditor Work Location: Alabang, Muntinlupa City Work Setup: Onsite Work Schedule: Shifting schedule Job Type: Full-time Qualifications Graduate of Business, Supply Chain, Logistics, or a related field...
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Supply Chain Specialist
3 weeks ago
Muntinlupa, Philippines WHR Global Consulting Full timePOSITION TITLE: Supply Chain Specialist (Order Expeditor) WORK LOCATION: Alabang WORK SETUP: Onsite WORK SCHEDULE: Mid Shift (Starts at 12NN) Qualifications Bachelor’s degree in Economics, Business, Supply Chain Management, or a related discipline At least 3 years of experience in order expedition or related experience Experience working in a BPO set-up is...
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Local Key Account Specialist
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Muntinlupa, Philippines Infinity Outsourcing Services Full timeKey Responsibilities Relationship Management: Develop and maintain strong, long-term relationships with assigned key local clients. Sales & Growth: Drive sales growth by understanding client needs, promoting products/services, and executing strategic account plans. Customer Support: Address client requests, resolve complaints, and ensure customer...
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Muntinlupa, Philippines PartnerHero Full timeOverview Role Details Type of Support: OmnichannelEmployment Type: Project-Based / SeasonalContract Duration: October 16, 2025 - January 10, 2026Work Type and Location: Remote (Metro Manila)Start Date: October 16, 2025 The Role We’re looking for a Seasonal Customer Support Specialist II to join our growing customer experience team supporting a leading...
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Supply Chain Specialist
4 weeks ago
Muntinlupa, Philippines WHR Global Consulting Full timeOverview Position Title: Expeditor Work Location: Alabang, Muntinlupa City Work Setup: Onsite Work Schedule: Shifting schedule Job Type: Full-time Qualifications Graduate of Business, Supply Chain, Logistics, or a related field At least 1–2 years of experience in an expeditor, procurement, logistics, or supply chain role Strong...
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Accounts Payable Specialist
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Procure to Pay Specialist
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