Healthcare Support Representative

2 weeks ago


Cebu City, Philippines Cagayan State University Full time
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Join our team today and be one of the Healthcare Support Representatives who organizes data, analyzes documents, and communicates with purpose.

What you'll do:
  • Patient onboarding, scheduling, payment processing, among others to client’s VA platform using intuitive virtual assistant (audio) AI.
  • Configure/customize Virtual Assistant (audio) AI based on the specific requirements of the practice (e.g., medical or health clinics).
  • Reports weekly the performance of the virtual AIs to the customer’s clients (medical or health clinics).
What we're looking for:
  • Proven experience in a contact center or customer service role
  • Medical Virtual Assistant (VA) experience is a strong advantage
  • Willing to work onsite (Mandaue Office)
  • Open to work in 3 shifting schedules

Ready to make an impact and bring your expertise to a dynamic and innovative team? Apply now

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