
Customer Service Representative
4 days ago
Overview
Join our healthcare BPO team supporting US medical providers. We're seeking experienced Customer Service Representatives for a stable, growth-oriented career in healthcare.
Schedule: US Business Hours
Employment: Full-Time, On-Site
Responsibilities- Handle patient inquiries via phone, email, and chat
- Assist with appointment scheduling and insurance verification
- Process billing inquiries and payment assistance
- Maintain accurate customer records
- Meet quality and productivity metrics
- Must Have: 1+ years BPO experience
- High school graduate or equivalent
- Strong computer and multitasking skills
- Preferred: Healthcare/medical account experience
- Competitive base salary + performance bonuses
- 13th month pay
- Night differential and overtime pay
- Commission opportunities
- HMO coverage (employee + dependents)
- Job security in healthcare industry
- Full-Time, On-Site
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