Senior Operations Manager

4 weeks ago


Quezon City, Philippines UnifyCX Full time

UnifyCX Quezon City, National Capital Region, Philippines

Join or sign in to find your next job

Join to apply for the Senior Operations Manager role at UnifyCX

UnifyCX Quezon City, National Capital Region, Philippines

Join to apply for the Senior Operations Manager role at UnifyCX

Unify CX is looking for an extraordinary Senior Operations Manager to join our motivated and ambitious team.
Role: Senior Operations Manager
Work Location/Setup: Philippines | On-Site
Shift Schedule: 5-day work week | Shifting Schedule | Graveyard
Benefits: Day 1 HMO | Day 1 Life Insurance
What Will You Do?
As the Senior Operations Manager, is responsible for the running of the day-to-day operations of the accounts/ lines of business in the contact center operations. The role includes being one of the main points of contact with clients and is also responsible for managing the performance of Operations Managers (OMs) and/ or Team Leaders in the operations department.
As an SOM, the role also requires meeting/exceeding service level agreements (SLA's) defined in any statement of work with UnifyCX. clients.
The SOM is also responsible for the coaching, support and development of operations staff and ensuring operational continuity by building a good pipeline of support and leadership bench strength that ensures UnifyCX ability to scale up its operations.
It is expected that the SOM has a continuous improvement mindset to ensure key performance indicators (KPIs) of each position and



  • Quezon City, Philippines GlowTouch Technologies Full time

    Overview UnifyCX is looking for an extraordinary Senior Operations Manager to join our motivated and ambitious team. Role and Location Role: Senior Operations Manager Work Location/Setup: Philippines | On-Site Shift Schedule: 5-day work week | Graveyard Benefits Day 1 HMO Day 1 Life Insurance What Will You Do? The Senior...


  • Batangas City, Philippines Tampa Gardens Senior Living Full time

    This post links directly to the Green Job post. Click to see the job post in a new tab. Malvar, Batangas - Reports to: President Responsible For The Following Position/Section/ Department The Sustainability Department Senior General Manager is responsible for overseeing the following groups: Environment / Safety / IMS (ESI) Company Group Admin Rules...


  • Quezon City, Philippines UnifyCX Full time

    UnifyCX Quezon City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Senior Operations Manager role at UnifyCX UnifyCX Quezon City, National Capital Region, Philippines Join to apply for the Senior Operations Manager role at UnifyCX Unify CX is looking for an extraordinary Senior Operations Manager to ...


  • Quezon City, Philippines GlowTouch Technologies Full time

    Overview UnifyCX is looking for an extraordinary Senior Operations Manager to join our motivated and ambitious team. Role and Location Role: Senior Operations Manager Work Location/Setup: Philippines | On-Site Shift Schedule: 5-day work week | Graveyard Benefits Day 1 HMO Day 1 Life Insurance What Will You Do? The Senior Operations Manager...


  • Quezon City, National Capital Region, Philippines UnifyCX Full time ₱1,200,000 - ₱2,400,000 per year

    Unify CXis looking for an extraordinarySenior Operations Manager tojoin our motivated and ambitious team.Role:Senior Operations ManagerWork Location/Setup:Philippines | On-SiteShift Schedule:5-day work week | Shifting Schedule | GraveyardBenefits:Day 1 HMO | Day 1 Life InsuranceWhat Will You Do?As theSenior Operations Manager,is responsible for the running...


  • Quezon City, Philippines Tap Growth ai Full time

    Overview We're Hiring: Senior Restaurant Operations Manager! We are seeking an experienced and dynamic Senior Restaurant Operations Manager to oversee daily operations, drive profitability, and ensure exceptional customer experiences. The ideal candidate will have extensive restaurant management experience and proven leadership skills to manage multiple...


  • Quezon City, Philippines Tap Growth ai Full time

    Join to apply for the Senior Operations Manager - Apple Brand role at Tap Growth ai We are seeking an experienced Senior Operations Manager to lead and optimize operations for Apple brand initiatives. The ideal candidate will have extensive experience in operations management, strategic planning, and team leadership to drive operational excellence and...


  • Quezon City, National Capital Region, Philippines ECLARO Full time ₱120,000 - ₱130,000 per year

    **Role Title: Clinical Senior Operations Manager - BridgetowneECLARO: A quick Summary**ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve...

  • Senior. Group Manager

    4 weeks ago


    Quezon, Philippines WNS Full time

    Job Description Insurance Contact Center experience. Operations leadership. Qualifications Min 6 years experience in an operations leadership role. Knowledge of contact center and WFM. Preferably from General Insurance background. Seniority level Mid-Senior level Employment type Full-time Job function Management Industries Outsourcing/Offshoring ...


  • Quezon City, Philippines 33 Talent Full time

    Overview Senior Digital Recruitment Consultant @ 33Talent | Digital Media | Ad Technology | Programmatic | Performance Marketing Join a fast-growing digital advertising innovator that’s redefining how brands connect with audiences across mobile and programmatic platforms. Company Our client is a leading player in mobile and programmatic advertising,...