Senior Operations Manager | Anonas

.Senior Operations Manager | Anonas page is loaded## Senior Operations Manager | Anonaslocations: Quezon, NCR, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R\_2510\_14766****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.****What We Offer:****At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.What does a **Senior Operations Manager** Imagine yourself going to work with one thing on your mind: to establish a high standard for productivity, quality, customer service, and defined guidelines for day-to-day results. You will have oversight to a team of employees, providing training to ensure our company's operations run smoothly. You will implement procedures, provide information to senior Leaders, and generate ideas to help increase productivity. You will directly oversee Teammates, Team Leaders and the Operations Management team, and ensure positive morale for effective daily operations. You will be tasked to make suggestions for systems and process improvements using your knowledge of daily ground operations.As a **Senior Operations Manager**, you will own a wide spectrum of responsibilities, thus, you must be able to multitask with ease and proficiency. You will own the development of company systems for customer interaction and control its implementation process. You will manage and improve campaign performance through performance monitoring, problem resolution, system audits and quality assurance measures. You will ensure that staff performance reviews are consistently conducted, assess teammates’ needs, articulate cost/benefit analysis and other operational strategy assessments. Besides day to day operations, you will maintain an open line of communication between your teammates and senior management. You will be responsible for all aspects of operations which include monitoring staffing, temporary coverage and training, delivering excellent client service, and resolving problems that may arise. Do you have what it takes to become a **Senior Operations Manager******How We Partner To Protect You:**** TaskUs will neither solicit money from you during your application process nor require any form of