Lead OSS

4 weeks ago

Taguig, Philippines Nokia Full time

Overview

Lead OSS & Operations Consultant role at Nokia based in Taguig, National Capital Region, Philippines. You will play a key role in shaping and optimizing OSS solutions within the telecommunications industry, leveraging your expertise in OSS processes, network architecture, and industry frameworks (TM Forum, AIOps, ODA, eTOM) to analyze client needs, design and implement solutions, and drive operational excellence.

Responsibilities
  • Collaborate with cross-functional teams to ensure seamless project delivery and stay ahead of emerging trends in automation and cloud-native technologies.
  • Analyze client requirements and identify opportunities for improvement within their OSS landscape.
  • Design and implement solutions that leverage industry best practices and standards (TM Forum, ETSI, 3GPP).
  • Develop technical documentation, including architecture diagrams, high-level designs (HLDs), and low-level designs (LLDs).
  • Provide ongoing client support and contribute to strategic decisions that enhance products, processes, and services.
  • Collaborate with Portfolio teams to develop and market new consulting offerings and mentor other consultants in the practice.
  • Identify market trends and customer pain points to develop consulting portfolio assets and support sales in identifying leads and winning projects.
Key Skills And Experience
  • Bachelor's degree in Computer Science, Engineering, or a related field (preferred).
  • 12-15+ years of experience in OSS consulting or a related role within the telecommunications industry.
  • In-depth knowledge of OSS functionalities and processes (inventory management, service provisioning, trouble ticketing, etc.).
  • Strong understanding of telecommunications network architecture and technologies.
  • Experience with industry standards and frameworks (TM Forum Open APIs, AIOps, ODA, eTOM).
  • In-depth knowledge in one of the key areas such as e2e slicing, Agentic AI operations, Digital Twin operations, L4-L5 automation in Closed Loop, Observability, or Zero-touch Operations.
Nice To Have
  • Willingness to travel and spend time at customer premises.
  • Self-starter with systematic approach to reaching goals.
  • Excellent analytical, problem-solving, communication, and collaboration skills.
  • Leadership and influence skills with sales expertise.
About Us

Come create the technology that helps the world act together. Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. We strive for an inclusive culture where creativity and diverse perspectives are valued.

What We Offer

Nokia offers continuous learning opportunities, well-being programs, mentoring, employee resource groups, and diverse teams with an inclusive culture where people thrive and are empowered.

Equal Opportunity

Nokia is committed to inclusion and is an equal opportunity employer. We do not discriminate based on race, color, national origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We foster a culture of inclusion built on respect.

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