Salesforce Trainer

.Salesforce Trainer page is loaded## Salesforce Trainerlocations: Manilatime type: Full timeposted on: Posted Todayjob requisition id: R The Salesforce Trainer plays a critical role in ensuring our teams across the globe receive the guidance, training and support they need to become proficient users in Salesforce, helping them to succeed in their roles, whilst getting the best use from the system and maximising adoption and effective use of the system use worldwide.**Responsibilities:*** On-demand training for all users using the Salesforce application – this includes ad hoc requests and new joiners/movers* On-demand training for all users using the PowerBI Sales Reporting application. This includes ad hoc requests and new joiners/movers* Creating or adjusting training content (video or PPT’s) on new or adjustedcapabilities in Salesforce.com and Sales PowerBI App* Maintaining training content on centrally managed training repository i.e. Saleseffectiveness training site* Reviewing SFDC Adoption Dashboards and identifying areas where additionaltraining for BU’s and Event teams maybe required* Reviewing ServiceNow tickets and identifying areas of additional training wherethe closure of the ticket is related to process not being followed* Being a global point-of-contact for anyone with a knowledge or training-relatedenquiry* Creating and organizing training for specific roles within RX that utilize SFDC* Producing a monthly view of training conducted for each BU**Qualifications:*** Must possess at least a Bachelor's/College Degree, any field* Must have at least 2-3 years of working experience in the related field is required for this position* Must have Salesforce or any CRM tools training experience* Has experience of delivering training workshops to participants of varying knowledge levels and IT literacy* Is able to effectively identify and analyze problems and propose solutions* Has experience of working with a global team that operate across time-zones* Is able to both actively listen to and effectively question to understand another’s viewpoint* Is able to challenge others where necessary and uphold training standards* Salesforce Certification would be an advantage We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact .**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.()(blob: / 3:41RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.#J-18808-Ljbffr