US Payroll Specialist

3 weeks ago

Zamboanga City, Philippines New Era Technology Full time

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

About the Role The Payroll Specialist will assist with the daily function of the Human Resource (HR) department payroll practice such as preparing payroll for processing in a timely, accurate, and compliant manner based on government regulations, reporting payroll data to various stakeholders and assisting the team with special projects.

Responsibilities include:

  • Enter, validate, and maintain employee payroll data in the payroll system of record.
  • Process accurate and timely payroll data entry items, including updates and changes for new hires, terminations, rate changes, schedule changes, and retroactivity across multiple U.S. states.
  • Ensure correct calculation and withholding of taxes, benefits, and court-ordered deductions.
  • Prepare, transmit, and reconcile recurring benefit and deduction files.
  • Build and run standard and ad-hoc reports; maintain orderly, audit-ready documentation.
  • Research and resolve employee pay inquiries and tickets within defined Service Level Agreements (SLAs).
  • Support quarterly and year-end activities in partnership with the Senior Payroll Specialist and Finance.
  • Monitor compliance with U.S. federal, state, and local wage-and-hour regulations and internal controls.
  • Contribute to process documentation, Standard Operating Procedures (SOPs), checklists, and continuous improvement.
  • Perform other duties as assigned to support payroll continuity and service levels.
Work Setup and Schedule
  • Permanent WFH
  • 8:00 PM to 5:00 AM Philippine time
Requirements The successful candidate must possess:
  • 3+ years of U.S. multi-state payroll experience
  • Proficient in Excel
  • Knowledge of wage-and-hour rules, multi-state taxation, and payroll controls
  • Experience with Paylocity (preferred) and ConnectWise (a plus)
  • High accuracy, attention to detail, and strong follow-through
  • Analytical mindset
  • Comfortable with Microsoft 365
  • Automation-friendly
  • Exposure to union/CBA payroll
  • Familiarity with prevailing wage
  • Excellent written/verbal communication
  • Able to handle sensitive PII discreetly
What We Offer
  • Permanent WFH
  • Non-taxable allowance
  • Day 1 HMO + 1 free dependent
  • Sunlife Group Insurance
  • Health and Wellness Reimbursement Benefits
  • Company Salary Loans
  • Government contributions
  • Assistance with government loan payments
  • 13th month pay
  • Night differential pay
  • Holiday pay
  • Mandated Leaves
  • Work equipment provided
  • Referral bonus

New Era Technology is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a positive experience for all applicants and employees.

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