Technical Support Engineer

"● Provide first-level technical support via phone, email, and chat to customers and internal teams. ● Troubleshoot and diagnose hardware and software issues, providing timely resolutions. ● Document all support interactions in the ticketing system, ensuring accurate records of issues and resolutions. ● Collaborate with engineering and product...

Responsibilities Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits Talk clients through a...

Responsibilities Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits Talk clients through a...

We are seeking an experienced Technical Support Engineer to join our team at RecruiterPH in Manila. As a Technical Support Specialist, you will play a crucial role in providing enterprise-level assistance to our customers.About the JobAs a Technical Support Specialist for VoIP services, you will be responsible for supporting VoIP applications on Windows...

We are looking for a proactive and customer-focused Technical Support Associate to provide exceptional assistance to our clients and users. This role involves troubleshooting technical issues, resolving customer inquiries, and ensuring a smooth user experience with our products and services. The ideal candidate will have strong technical knowledge, excellent...

We are looking for a proactive and customer-focused Technical Support Associate to provide exceptional assistance to our clients and users. This role involves troubleshooting technical issues, resolving customer inquiries, and ensuring a smooth user experience with our products and services. The ideal candidate will have strong technical knowledge, excellent...

We are seeking a highly skilled and customer-focused Technical Support Associate to provide exceptional assistance to our clients and users.About the RoleThis role involves troubleshooting technical issues, resolving customer inquiries, and ensuring a smooth user experience with our products and services. The ideal candidate will have strong technical...

We are Gratitude Philippines, a leading provider of technical support services. We are seeking an experienced Technical Support Representative to join our team.About the Role:This is a challenging and rewarding role that requires excellent communication skills, problem-solving abilities, and a strong work ethic.Key Responsibilities:To provide high-quality...

Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at RecruiterPH. This is a fantastic opportunity to leverage your technical expertise and exceptional communication skills to deliver top-notch support to our clients.

Company Profile: A well-know BPO company that offers a digital transformation solutions and IT consulting services Position: Technical Support Analyst Company Industry: BPO Company Work Location: Ortigas Work Schedule: Morning-Mid shift Work Set Up: Onsite Salary: Php 25,000-Php 30,000 Benefits: · Insurance and HMO · Career growth · Company perks · Work...

We are seeking a highly skilled Technical Support Specialist to join our team at Visaya KPO in Ortigas, Pasig City.Job Description:Company OverviewAs a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients. This role involves troubleshooting and resolving technical issues related to hardware,...

Company Profile: A well-know BPO company that offers a digital transformation solutions and IT consulting services Position: Technical Support Analyst Company Industry: BPO Company Work Location: Ortigas Work Schedule: Morning-Mid shift Work Set Up: Onsite Salary: Php 25,000-Php 30,000 Benefits: · Insurance and HMO · Career growth · Company perks · Work...

E-COMMERCE (TECHNICAL SUPPORT) CAMPAIGN Qualifications: - At least 2yrs BPO TECHNICAL SUPPORT EXPERIENCE - Above Communication skills - Amenable to Work Onsite - Guaranteed Pay of 57k salary package!

E-COMMERCE (TECHNICAL SUPPORT) CAMPAIGN Qualifications: - At least 2yrs BPO TECHNICAL SUPPORT EXPERIENCE - Above Communication skills - Amenable to Work Onsite - Guaranteed Pay of 57k salary package!

Company Overview:  Visaya KPO is a reputable organization that provides top-notch services to its clients.Job Summary:  We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing first-line support to users via phone, email, and in-person for hardware, software, and network...

Job Description Responsibilities: Develop and maintain programs, scripts, and functionalities using the A400 programming language. Provide technical support and assistance to end-users. Configure and customize the A400 system to align with business needs. Plan and execute system upgrades, patches, and maintenance activities. Manage data within the A400...

Job OverviewWe are seeking a highly experienced Technical Leadership Expert to lead our IT Support team. The successful candidate will have a strong background in managing teams and hands-on experience with Windows/Mac OS environments.Key Responsibilities:Leverage technical expertise to drive business growth and successMentor and develop high-performing IT...

Job Description Responsibilities: Develop and maintain programs, scripts, and functionalities using the A400 programming language. Provide technical support and assistance to end-users. Configure and customize the A400 system to align with business needs. Plan and execute system upgrades, patches, and maintenance activities. Manage data within the A400...

The Technical Support Lead will be responsible for managing the day-to-day operations of the technical support team, ensuring timely and efficient resolution of all IT-related issues. The individual will oversee a team that provides direct technical support to employees, troubleshooting and resolving hardware and software problems. The lead will be...

OverviewWe are Gratitude Philippines, a leading provider of technical support services. Our mission is to deliver exceptional customer experiences through our team of skilled technical support representatives.