Technical Support Specialist for VoIP Services

1 month ago


Ortigas, Philippines RecruiterPH Full time

We are seeking an experienced Technical Support Engineer to join our team at RecruiterPH in Manila. As a Technical Support Specialist, you will play a crucial role in providing enterprise-level assistance to our customers.

About the Job

As a Technical Support Specialist for VoIP services, you will be responsible for supporting VoIP applications on Windows platforms and ensuring seamless customer experiences. This includes debugging issues, providing fixes, and configuring systems to resolve technical problems.

This is a challenging yet rewarding role that requires excellent problem-solving and communication skills. You will work closely with our internal teams to provide prompt and accurate solutions to our customers' technical problems.

Responsibilities
  • Supporting VoIP services and applications on Windows platforms
  • Debugging and resolving technical issues related to VoIP deployments
  • Configuring systems and providing fixes to ensure seamless customer experiences
  • Working closely with internal teams to provide prompt and accurate solutions
  • Maintaining logs of downtime, repair, and meter charges
Requirements
  • At least 4 years of experience as a Technical Support Engineer, Desktop Support Engineer, or similar role
  • Hands-on experience with Windows/Mac OS environments
  • Good understanding of computer systems, mobile devices, and other tech products
  • Excellent problem-solving and communication skills
About the Company

RecruiterPH is a leading recruitment agency in Manila, dedicated to providing top-notch talent to various industries. We offer competitive salaries, comprehensive benefits packages, and opportunities for professional growth.

Salary

The estimated salary for this position is PHP 60,000 - PHP 80,000 per month, depending on experience and qualifications.



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