Technical Support Specialist for VoIP Services

5 days ago


Ortigas, Philippines RecruiterPH Full time

We are seeking an experienced Technical Support Engineer to join our team at RecruiterPH in Manila. As a Technical Support Specialist, you will play a crucial role in providing enterprise-level assistance to our customers.

About the Job

As a Technical Support Specialist for VoIP services, you will be responsible for supporting VoIP applications on Windows platforms and ensuring seamless customer experiences. This includes debugging issues, providing fixes, and configuring systems to resolve technical problems.

This is a challenging yet rewarding role that requires excellent problem-solving and communication skills. You will work closely with our internal teams to provide prompt and accurate solutions to our customers' technical problems.

Responsibilities
  • Supporting VoIP services and applications on Windows platforms
  • Debugging and resolving technical issues related to VoIP deployments
  • Configuring systems and providing fixes to ensure seamless customer experiences
  • Working closely with internal teams to provide prompt and accurate solutions
  • Maintaining logs of downtime, repair, and meter charges
Requirements
  • At least 4 years of experience as a Technical Support Engineer, Desktop Support Engineer, or similar role
  • Hands-on experience with Windows/Mac OS environments
  • Good understanding of computer systems, mobile devices, and other tech products
  • Excellent problem-solving and communication skills
About the Company

RecruiterPH is a leading recruitment agency in Manila, dedicated to providing top-notch talent to various industries. We offer competitive salaries, comprehensive benefits packages, and opportunities for professional growth.

Salary

The estimated salary for this position is PHP 60,000 - PHP 80,000 per month, depending on experience and qualifications.



  • Ortigas, Philippines RecruiterPH Full time

    Technical Support Specialist Job DescriptionWe are seeking a skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide enterprise-level assistance to our customers, diagnosing and troubleshooting software and hardware problems, and helping our customers install applications and...


  • Ortigas, Philippines RecruiterPH Full time

    Responsibilities Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits Talk clients through a...


  • Ortigas, Philippines RecruiterPH Full time

    **Job Overview**We are seeking a highly skilled IT Support Specialist to join our team at RecruiterPH. In this role, you will provide exceptional technical support to our clients, ensuring their IT systems are fully functional and up-to-date.**Estimated Salary:** PHP 35,000 - 50,000 per month**Key Responsibilities:**Provide timely and effective technical...


  • Ortigas, Philippines RecruiterPH Full time

    Responsibilities Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits Talk clients through a...


  • ortigas city, Philippines Nityo Infotech Services Philippines Full time

    We are seeking a skilled Technical Support Specialist to join our team at Nityo Infotech Services Philippines. The ideal candidate will have 1-2 years of experience in a technical support role, with excellent English communication skills.The successful candidate will be responsible for providing high-quality technical support to our clients. Key...


  • Ortigas, Philippines RecruiterPH Full time

    Job Title: Senior Technical Support SpecialistWe are seeking a skilled and experienced IT professional to join our team as a Senior Technical Support Specialist at RecruiterPH. This role is perfect for individuals with a passion for resolving technical issues and providing exceptional customer service.About the RoleIn this position, you will be responsible...


  • Ortigas, Philippines RecruiterPH Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at RecruiterPH. This is a fantastic opportunity to leverage your technical expertise and exceptional communication skills to deliver top-notch support to our clients.


  • ortigas city, Philippines Nityo Infotech Services Philippines Full time

    We are seeking a skilled Technical Support Specialist to join our team at Nityo Infotech Services Philippines. The successful candidate will be responsible for providing exceptional technical support and assistance to our clients.Key Responsibilities:Provide technical support and troubleshooting for hardware, software, and network-related issuesRespond to...


  • Ortigas, Philippines RecruiterPH Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at RecruiterPH. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesResearch and identify solutions to software and...


  • Ortigas, Philippines Visaya KPO Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Visaya KPO. The ideal candidate will have excellent technical knowledge and communication skills to provide top-notch support to our clients.About the Role:The Technical Support Specialist will be responsible for providing first-line support to users via various...


  • Ortigas, Philippines JK Network Services Full time

    • As a Technical Support Analyst at JK Network Services, you will be responsible for responding to customer requests and inquiries in a timely and professional manner.• You will accurately respond to clients' questions via various channels, including email and phone.• Actively participate in company training to ensure you have the necessary skills to...


  • Ortigas, Philippines Visaya KPO Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Visaya KPO in Ortigas, Pasig City.Job Description:Company OverviewAs a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients. This role involves troubleshooting and resolving technical issues related to hardware,...


  • Ortigas, Philippines JK Network Services Full time

    JK Network Services is a well-established BPO company that specializes in digital transformation solutions and IT consulting services. Our team of experts is committed to delivering exceptional results and building strong relationships with our clients.Job SummaryWe are seeking a highly skilled Technical Support Analyst to join our team. As a Technical...


  • Ortigas, Philippines RecruiterPH Full time

    Job SummaryWe are seeking a Technical Support Engineer to join our team at RecruiterPH. The ideal candidate will have a strong background in customer service and technical support, with a focus on resolving complex technical issues.Provide technical support to customers via phone, email, or chatDiagnose and troubleshoot technical issues, including account...


  • Ortigas, Philippines Revtra Pro Inc. Full time

    Job SummaryRevtra Pro Inc. is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing first-level technical support to customers and internal teams via phone, email, and chat. You will troubleshoot and diagnose hardware and software issues, providing timely resolutions and...


  • Ortigas, Philippines Gratitude Philippines Full time

    We are Gratitude Philippines, a leading provider of technical support services. We are seeking an experienced Technical Support Representative to join our team.About the Role:This is a challenging and rewarding role that requires excellent communication skills, problem-solving abilities, and a strong work ethic.Key Responsibilities:To provide high-quality...


  • Ortigas, Philippines JK Network Services Full time

    Company Profile: A well-know BPO company that offers a digital transformation solutions and IT consulting services Position: Technical Support Analyst Company Industry: BPO Company Work Location: Ortigas Work Schedule: Morning-Mid shift Work Set Up: Onsite Salary: Php 25,000-Php 30,000 Benefits: · Insurance and HMO · Career growth · Company perks · Work...


  • Ortigas, Philippines Revtra Pro Inc. Full time

    At Revtra Pro Inc., we are seeking a highly skilled Technical Support Engineer to join our team. In this role, you will be responsible for providing first-level technical support to our customers and internal teams via phone, email, and chat. You will troubleshoot and diagnose hardware and software issues, providing timely resolutions and documenting all...


  • Ortigas, Philippines JK Network Services Full time

    Company Profile: A well-know BPO company that offers a digital transformation solutions and IT consulting services Position: Technical Support Analyst Company Industry: BPO Company Work Location: Ortigas Work Schedule: Morning-Mid shift Work Set Up: Onsite Salary: Php 25,000-Php 30,000 Benefits: · Insurance and HMO · Career growth · Company perks · Work...


  • Ortigas, Philippines Gratitude Philippines Full time

    E-commerce Technical Support CampaignRequirements:- At least 2 years of BPO technical support experience- Excellent communication skills- Willingness to work onsite- Competitive salary package of 57k