Retail Operations Manager

4 hours ago

Metro Manila Philippines HR Primo Management Services Full time

Retail Operations Manager We are seeking a highly motivated and experienced Retail Operations Manager to oversee daily store operations across multiple locations. This role ensures smooth execution of retail processes, strong sales performance, excellent customer service, and adherence to company standards. The ideal candidate is a hands‑on leader who balances strategic direction with on‑the‑ground management. Key Responsibilities Supervise daily store operations and uphold top‑tier customer service standards. Oversee opening and closing procedures, compliance, and merchandising displays. Conduct store visits, performance reviews, and operational audits regularly. Analyze sales performance, market trends, and operational reports to guide decisions. Set and track sales targets and KPIs for each location. Lead, train, and motivate retail operations and sales teams to meet objectives. Manage scheduling, appraisals, and development plans for associates and supervisors. Conduct meetings and training sessions to improve team performance. Serve as a role model in professionalism, work ethics, and customer focus. Work with Merchandising to ensure proper product mix, displays, and stock levels. Coordinate with HR on manpower planning, compliance, and staff evaluation. Partner with Logistics and Inventory teams to manage stock availability and minimize losses. Collaborate with Finance to monitor budgets and improve operational profitability. Qualifications & Requirements Bachelor's degree in Business Administration, Management, or related field. 58 years of experience in retail operations, preferably in SM or department store consignment settings. Proven ability to lead multi‑branch teams and achieve sales and operational targets. Excellent leadership, organizational, and analytical skills. Proficient in interpreting sales data, KPIs, and financial reports. Strong communication and interpersonal skills for working with executives and front‑line teams. Flexible, proactive, and willing to handle fieldwork and provincial assignments. Must be willing to work in Binondo, Manila. Immediate availability preferred. What We Offer Competitive salary package Government‑mandated benefits (SSS, PhilHealth, Pag‑IBIG, 13th Month Pay) Free lunch and snacks Free parking (for employees with vehicles) Laptop or desktop issuance Company phone and postpaid line (for qualified roles) Training and professional development opportunities Flexible schedule for managerial employees Transportation and meal allowance for field personnel Engaging and inclusive company events Seniority Level Executive Employment Type Full-time Job Function Sales and General Business Industries: Human Resources Services #J-18808-Ljbffr

  • Retail Operations Manager

    1 week ago

    Ortigas, Metro Manila, Philippines Canada Computers Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Title: Retail Operations ManagerLocation: Pasig OrtigasEmployment Type: Full-timeWork setup: Onsite – Night ShiftAbout the RoleWe are looking for a Retail Operations Manager to remotely oversee the day-to-day operations of our retail stores in Canada. This role is responsible for ensuring smooth store performance, driving sales, managing teams, and...

  • Retail Operations Manager

    3 days ago

    Binondo, Metro Manila, Philippines Private Advertiser Full time ₱40,000 - ₱80,000 per year

    Duties and Responsibilities:Overseeing daily store operations and ensuring that customer service standards are consistently met.Overseeing the opening and closing procedures of the store.Conducting regular store visits, relieving duties, staff meetings and training sessions to enhance team performance.Responsible with the monthly scheduling of operation team...

  • Learning and Development Manager

    4 weeks ago

    , Metro Manila, Philippines SM Retail Full time

    Learning and Development Manager The Learning and Development Manager will be responsible for the design, implementation, and management of employee training programs. This includes assessing training needs, developing instructional materials, organizing training sessions, and evaluating program effectiveness. to empower store employees to deliver...

  • Sourcing Manager-LazMall Retail Operations-Philippines

    6 days ago

    , Metro Manila, Philippines Lazada Full time

    Overview Position: Sourcing Manager - LazMall Retail Operations - Philippines. Join Lazada to lead sourcing initiatives that enable commercial success, stock availability, and competitive advantage in a fast-moving e-commerce market. As part of an agile, AI-powered Retail organization, you will collaborate with commercial, logistics, and operations teams to...

  • Retail Sales Manager

    1 week ago

    , Metro Manila, Philippines Nan Tian Group Ltd., Inc. Full time

    Overview Job Title: Retail Sales Manager (Offline Channel) Reporting to: General Manager Job Grade: Managerial Level Work Schedule: Standard Work Location: Metro Manila (with travel requirements) Employment Type: Regular, Full-time Expected Start Date: October 15, 2025 Hiring Manager: Bonnie Vacancies: 2 - Salary Range: PHP 80,000 – 100,000 + Performance...

  • Sales Planning Manager- LazMall Retail Operations-Philippines

    2 weeks ago

    , Metro Manila, Philippines Lazada Full time

    Sales Planning Manager - LazMall Retail Operations, Philippines This role will lead shaping and executing sales and operations planning strategies that power our Retail business. It goes beyond forecasting to translating business ambitions into accurate, actionable sales and inventory plans while securing product availability, maximizing sell-through and...

  • Brand Manager

    3 weeks ago

    , Metro Manila, Philippines SM Retail Full time

    Brand Manager The Brand Manager (Category Merchandising) will be responsible for forecasting, buying, and allocating items within the assigned department/category. This role requires strong analytical skills, a keen eye for market trends, and the ability to negotiate effectively with suppliers. The Merchandising Manager will also manage the entire buying...

  • IT Manager

    3 weeks ago

    , Metro Manila, Philippines Trimark Group Holdings, Inc Full time

    IT Manager - Retail (with ERP Experience) The IT Manager oversees the company’s information technology operations, ensuring systems, networks, and applications run efficiently to support retail business operations. This role is responsible for managing IT infrastructure, leading system improvements, and implementing and maintaining the company’s ERP...

  • Retail Store Manager

    1 week ago

    Manila, National Capital Region, Philippines SM Retail, Inc. - Corporate Full time ₱900,000 - ₱1,200,000 per year

    Role Overview:Responsible for executing, administering, organizing, and directing selling activities and personnel for the attainment of goals.Key Responsibilities:● Execute strategies to meet/ exceed sales target● Observe implementation of measures and approaches to control OPEX● Ensures execution of measures to reduce merchandise losses and improve...

  • Retail Operations Manager

    2 weeks ago

    Manila, Philippines Neuchatel Inc. Full time

    Responsibilities Overseeing daily store operations and ensuring that customer service standards are consistently met. Opening and closing procedures of the store. Conducting regular store visits, relieving duties, staff meetings and training sessions to enhance team performance. Responsible with the monthly scheduling of operation team and sales associates...