
Customer Service Representative – Financial Account
4 weeks ago
As a Customer Service Representative (Financial Account) , you will:
- Handle inbound and outbound calls, chats, or emails to assist customers with financial-related inquiries.
- Provide accurate account information and resolve billing, payment, or transaction concerns.
- Ensure compliance with financial regulations and company policies while maintaining confidentiality of customer data.
- Deliver a positive customer experience through empathy, professionalism, and effective problem-solving.
- Meet performance metrics such as quality scores, customer satisfaction, and productivity targets .
- Collaborate with team members and support leaders to continuously improve service delivery.
- Completed at least 2 years in college
- With 1 year of BPO experience in a financial account , OR
- With 2 years of BPO experience (any account)
- Salary Package: Up to ₱26,000
- Fixed Weekends Off (Saturday & Sunday )
- Yearly Salary Increase (performance-based)
- 10% Night Differential
- Vacation Leave Conversion (up to 5 days)
- HMO from Day 1 of Training
- Coverage up to ₱250,000
- Includes pre-existing conditions (including cancer)
- Beneficiary coverage valid until age 80
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Cebu City, Philippines STACKph Full timeJob Opportunity: Financial Services Representative Are you ready to use your BPO expertise to launch a stable, professional career in finance? Join our team as a Financial Services Representative and become the essential first point of contact for our client's valued customers. This role operates within a fast-paced BPO setting and focuses on providing...
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Customer Service Representative
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Customer Service Representative
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Cebu City, Philippines Lexie Staffing and Business Consultating Full timeWe are looking for a dedicated and professional Customer Service Representative (CSR) to join our financial voice account team. In this role, you will be responsible for handling inbound calls from customers, addressing their inquiries, and providing accurate information about financial products and services. You will assist clients with concerns such as...
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