Application Support Specialist

3 weeks ago


Metro Manila Philippines Buscojobs Full time

Application Support Specialist Responsibilities

  • Lead smooth and quality-assured transition of application features from development to production environments
  • Drive continuous improvement initiatives and optimization of business application service operations
  • Lead the development of the Operations Enablement service catalogue to further improve service delivery
  • Run/Lead small to mid-sized projects related to operations
Qualifications
  • Degree in technology, software engineering or related quantitative field
  • More than 5 years of experience in similar role, preferably in technology and/or financial industry
  • Proficient in relational databases (SQL Server/PostgresDB)
  • Experience in cloud services such as AWS (certification is a plus)
  • Experience with incident and problem management
  • Experience in programming languages such as Java and/or Python is a must have
  • Knowledge Snowflake is a plus
  • Knowledge in Business Intelligence tools (Qlik) is a plus
  • Proficiency with collaboration and project tools like Jira, Confluence
  • Good understanding or have gained experience on at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus)
  • Strong problem-solving skills with the ability to see the big picture, understand how the details contribute to that, and think through the cause-and-effect relationships that can create change
  • Proven ability to balance and prioritize multiple operations/projects at a time, while maintaining sharp attention to detail
  • Accurate, effective, and independent working style
  • Strong analytical and problem-solving skills
  • Ability to work under pressure and confidently interact with business users
  • Excellent communication skills and customer centric approach
  • Very good language skills in English (written/oral)
  • Knowledge about private markets would be an advantage
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