Application Support Specialist

2 days ago

Manila, National Capital Region, Philippines Atlas NextWave Full time ₱1,200,000 - ₱2,400,000 per year

About Atlas NextWave

Atlas NextWave is a well-established leader in the
energy and marine recruitment industry
, trusted by clients and professionals worldwide. We are a fast-paced, international organisation, committed to innovation and dedicated to supporting our people in their professional growth.

We are now seeking a motivated and service-oriented
Application Support Specialist
to join our dynamic IT team. This is an excellent opportunity to build your career in a global business, working alongside international colleagues and contributing to systems that power operations across multiple regions.

Why Join Us?

  • Be part of a
    global organisation
    with a strong reputation in energy and marine recruitment.
  • Work in a
    collaborative international team
    , with English as the working language.
  • Receive
    career development and training support
    , including opportunities to build skills in Salesforce, Bullhorn, and other enterprise applications.
  • Competitive package with opportunities for growth.

Key Responsibilities

As an Application Support Specialist, you will be the first point of contact for IT support, ensuring colleagues receive timely and effective solutions. Your tasks will include:

  • Responding to help desk tickets and email inquiries, ensuring issues are resolved efficiently.
  • Supporting user onboarding and offboarding processes.
  • Identifying, prioritising, and resolving user issues, escalating complex problems when necessary.
  • Providing guidance on application and hardware issues, including Microsoft Office 365, laptops, mobile phones, and printers.
  • Tracking and documenting issues in the ticketing system.
  • Liaising with product and development teams on bugs, escalations, and system improvements.
  • Following up with users to confirm timely resolution of issues.

What We're Looking For

  • Educated to degree level (IT-related background an advantage, though not essential).
  • Prior IT support experience preferred, but
    training will be provided
    .
  • Familiarity with
    Salesforce
    or
    Bullhorn
    is a plus.
  • Strong working knowledge of Microsoft Office 365.
  • Excellent communication skills in English, both spoken and written.
  • A genuine satisfaction in helping people and solving problems.
  • Ability to work independently in a remote environment while remaining a strong team player.
  • Customer service or help desk experience (2+ years preferred).
  • Willingness to occasionally travel if required.

Your Competencies

  • Disciplined and proactive in managing tasks.
  • Strong problem-solving and analytical skills.
  • Comfortable supporting colleagues with limited IT knowledge.
  • Willing to invest in continuous learning to grow your expertise.

Join Us

If you are motivated, eager to develop your IT support career, and fluent in English, we'd love to hear from you.

Please send us your CV and cover letter to apply.

For more about who we are and what we offer, visit our website: Join our team - Atlas NextWave

  • Application Support Specialist

    3 days ago

    Manila, National Capital Region, Philippines Private Advertiser Full time ₱800,000 - ₱1,200,000 per year

    We are looking for an Application Support Specialist to join our HR Technology team In this role, you'll act as a System Administrator for our Recruitment Applicant Tracking System. You'll handle day-to-day operations, provide Level 2 support, implement system configurations, and contribute to projects that introduce exciting new features. What You'll...

  • Bilingual Application Support

    3 days ago

    Manila, National Capital Region, Philippines Tricentis Full time ₱30,000 - ₱60,000 per year

    Job Title: Technical Support SpecialistTricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro.Now, we are expanding our footprint here in Manila,...

  • Application Support Engineer

    3 days ago

    Manila, National Capital Region, Philippines The Depository Trust & Clearing Corporation (DTCC) Full time ₱1,200,000 - ₱2,400,000 per year

    Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster...

  • Application Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines The Depository Trust & Clearing Corporation (DTCC) Full time ₱900,000 - ₱1,200,000 per year

    Are you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills...

  • Application Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines DTCC Full time ₱1,200,000 - ₱2,400,000 per year

    Description Are you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have...

  • Application Support Engineer

    3 days ago

    Manila, National Capital Region, Philippines DTCC Full time ₱800,000 - ₱1,200,000 per year

    DescriptionDo you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real...

  • Clinical Application Specialist

    2 days ago

    Manila, National Capital Region, Philippines f0e9b7d8-86ef-442e-b5f7-73eba6cd5ceb Full time ₱1,200,000 - ₱2,400,000 per year

    The job holder ensures to meet / performThe Application Specialist is responsible for the clinical aspects of pre-installation and post-installation of the analyzers being worked out by the sales team. An AS must analyze by all means the clinical reasons behind the results of each analyzers and confidently elucidate to end-customers.Main Tasks &...

  • IT Support Specialist

    1 week ago

    Manila, National Capital Region, Philippines V360 Global Solutions, Inc Full time ₱100,000 - ₱120,000 per year

    IT Support Specialist– Elevate Healthcare Technology, 100% RemoteDo you thrive in fast-paced environments, love tackling tech challenges, and want to advance healthcare technology? If you have experience as an IT Support Specialist, IT Generalist, Technical Support Officer, Systems Administrator, Helpdesk Analyst, Network Support Technician, Desktop...

  • Application Support

    1 week ago

    Manila, National Capital Region, Philippines CAI Full time $40,000 - $60,000 per year

    Application SupportReq number:R6379Employment type:Full timeWorksite flexibility:RemoteWho we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a...

  • Application Support

    1 week ago

    Manila, National Capital Region, Philippines CAI Full time ₱30,000 - ₱60,000 per year

    Application SupportReq number:R6379Employment type:Full timeWorksite flexibility:RemoteWho we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a...