Application Support Specialist
4 days ago
About Atlas NextWave
Atlas NextWave is a well-established leader in the
energy and marine recruitment industry
, trusted by clients and professionals worldwide. We are a fast-paced, international organisation, committed to innovation and dedicated to supporting our people in their professional growth.
We are now seeking a motivated and service-oriented
Application Support Specialist
to join our dynamic IT team. This is an excellent opportunity to build your career in a global business, working alongside international colleagues and contributing to systems that power operations across multiple regions.
Why Join Us?
- Be part of a
global organisation
with a strong reputation in energy and marine recruitment. - Work in a
collaborative international team
, with English as the working language. - Receive
career development and training support
, including opportunities to build skills in Salesforce, Bullhorn, and other enterprise applications. - Competitive package with opportunities for growth.
Key Responsibilities
As an Application Support Specialist, you will be the first point of contact for IT support, ensuring colleagues receive timely and effective solutions. Your tasks will include:
- Responding to help desk tickets and email inquiries, ensuring issues are resolved efficiently.
- Supporting user onboarding and offboarding processes.
- Identifying, prioritising, and resolving user issues, escalating complex problems when necessary.
- Providing guidance on application and hardware issues, including Microsoft Office 365, laptops, mobile phones, and printers.
- Tracking and documenting issues in the ticketing system.
- Liaising with product and development teams on bugs, escalations, and system improvements.
- Following up with users to confirm timely resolution of issues.
What We're Looking For
- Educated to degree level (IT-related background an advantage, though not essential).
- Prior IT support experience preferred, but
training will be provided
. - Familiarity with
Salesforce
or
Bullhorn
is a plus. - Strong working knowledge of Microsoft Office 365.
- Excellent communication skills in English, both spoken and written.
- A genuine satisfaction in helping people and solving problems.
- Ability to work independently in a remote environment while remaining a strong team player.
- Customer service or help desk experience (2+ years preferred).
- Willingness to occasionally travel if required.
Your Competencies
- Disciplined and proactive in managing tasks.
- Strong problem-solving and analytical skills.
- Comfortable supporting colleagues with limited IT knowledge.
- Willing to invest in continuous learning to grow your expertise.
Join Us
If you are motivated, eager to develop your IT support career, and fluent in English, we'd love to hear from you.
Please send us your CV and cover letter to apply.
For more about who we are and what we offer, visit our website: Join our team - Atlas NextWave
-
Application Support Specialist
3 days ago
Manila, National Capital Region, Philippines Private Advertiser Full time ₱800,000 - ₱1,200,000 per yearWe are looking for an Application Support Specialist to join our HR Technology team In this role, you'll act as a System Administrator for our Recruitment Applicant Tracking System. You'll handle day-to-day operations, provide Level 2 support, implement system configurations, and contribute to projects that introduce exciting new features. What You'll...
-
Java Application Support
4 days ago
Manila, National Capital Region, Philippines Avensys Consulting Full time ₱1,200,000 - ₱2,400,000 per yearAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...
-
Bilingual Application Support
5 days ago
Manila, National Capital Region, Philippines Tricentis Full time ₱30,000 - ₱60,000 per yearJob Title: Technical Support SpecialistTricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro.Now, we are expanding our footprint here in Manila,...
-
Application Support Engineer
5 days ago
Manila, National Capital Region, Philippines The Depository Trust & Clearing Corporation (DTCC) Full time ₱1,200,000 - ₱2,400,000 per yearDo you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster...
-
Application Support Engineer
4 days ago
Manila, National Capital Region, Philippines The Depository Trust & Clearing Corporation (DTCC) Full time ₱900,000 - ₱1,200,000 per yearAre you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills...
-
Application Specialist
4 days ago
Manila, National Capital Region, Philippines Vertere Global Solutions Full time ₱600,000 - ₱720,000 per yearVertere Global Solutions is hiring a Full time Application Specialist role in Salcedo Village, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: AfternoonTuesday: AfternoonWednesday: AfternoonThursday: AfternoonFriday: Afternoon2-3 years of relevant work experience required for this roleExpected salary:...
-
Revit Specialist
5 days ago
Manila, National Capital Region, Philippines Support Studios Manila Full time ₱900,000 - ₱1,200,000 per yearRevit Specialist / ArchitectMandaluyong City, Philippines |Full OnsiteAre you a Revit pro ready to take your architectural skills global? We're looking for a Revit Specialist / Architect to deliver high-quality designs, detailed documentation, and innovative solutions across a growing portfolio of projects.What You'll Do:Develop complete building models...
-
ER Specialist-Nauru Deployment
3 days ago
Manila, National Capital Region, Philippines Global Mission Support Services LLC Full time ₱1 - ₱2 per yearJob Opportunity: ER Specialist – Nauru Medical CentreLocation: Nauru (Pacific Island Nation)Duration: Contract-based, Full-time (On-site)About Us:Nauru Medical Centre is a leading healthcare facility committed to delivering quality medical services to the people of Nauru. We are expanding our team and seeking an experienced ER Specialist to join us in...
-
Customer Support Specialist
4 days ago
Manila, National Capital Region, Philippines DealHub Full time ₱600,000 - ₱1,200,000 per yearDealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them.We are...
-
Automation Tester for Salesforce
1 week ago
Manila, National Capital Region, Philippines Application House Limited Full time ₱40,000 - ₱80,000 per yearJob Title: Automation Tester for SalesforceLocation: Philippines / RemoteWorking Hours: Part-time, Permanent, Fully flexible anytimeAbout Application House:Application House is a Salesforce consulting agency that operates three different business models consulting, product development and support.We are truly reflecting the name House of the Application. We...