Application Specialist

4 weeks ago

Pasig, Philippines Monroe Consulting Group Full time

Executive search firm Monroe Consulting Philippines is recruiting on behalf of a fully integrated scientific solutions group in Asia, with core businesses in Scientific & Medical products, Water & Environmental Management and Food & Nutraceutical Ingredients. Our client is looking for an Applications Specialist who will be responsible for end-to-end technical support and applications to both internal and external teams. Office is based in Pasig City.
Key Responsibilities:

  • To provide on-site and remote application support to customers and colleagues via visits, calls, emails, and hands-on sessions.
  • To take initiative to learn and understand new products and technologies aligned with current trends.
  • To support sales personnel throughout the entire sales cycle, including:

Presales:

  • To conduct product demonstrations and presentations.
  • To engage in technical discussions and propose total solutions.
  • To compile application and marketing materials.
  • To coordinate teleconferences with users and principals.

After Sales:

  • To conduct application and hands-on training (hardware and software).
  • To troubleshoot and respond to user queries.
  • To organize user meetings, workshops, and seminars to share product and technical updates.
  • To resolve issues related to instruments, software, reagents, and experimental design.
  • To lead scientific discussions, assess customer needs, and align solutions with product offerings.
  • To ensure territory coverage and meet targets through education and engagement with users.
  • To perform other duties as assigned.

Job Requirements:

  • Degree in a science-related discipline.
  • Minimum 1 year of relevant experience in a similar capacity.
  • Pleasant personality with strong interpersonal and communication skills.
  • Strong presentation and negotiation skills.
  • Capable of preparing marketing analysis reports and driving product performance.
  • Organized, methodical, and logical.
  • Proven track record in achieving sales targets.
  • Willingness to travel extensively.
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