Sales Support Specialist

2 weeks ago

Cagayan de Oro, Philippines MicroSourcing Full time

Overview

Position: Sales Support Specialist

Location: Cagayan De Oro

Work setup & shift: Onsite | Nightshift

Why join MicroSourcing?
  • Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role
  • As a Sales Support Specialist, You Will
  • Admin & Order Management: Handle administrative tasks, oversee the management and processing of all chargeable work order requests, and ensure accurate and timely order entry.
  • Renewal Processing: Ensure all non-monthly renewals are executed on time and accurately.
  • Customer Assistance: Offer ad hoc support to address the needs or concerns of our customers.
  • Sales Team Support: Assist with team tasks and inquiries as needed.
  • Sales Order Updates: Provide customers with updates regarding their sales orders, amendments, and/or account queries.
  • System Data Accuracy: Ensure systems used by the Commercial teams are up to date and accurate.
What You Need

Non-negotiables

  • Proven hands-on experience within a dynamic business and/or commercial administrative role
  • Background in administrative tasks, order entry, and order management
  • Proficiency in Microsoft Office Suite and CRM software

Preferred skills/expertise

  • Familiarity with Cradlepoint, Ruckus, and/or similar CRM or enterprise systems (preferred but not required)
  • Experience in the Retail or Commercial industry is an advantage
  • Strong attention to detail and ability to work in a fast-paced environment
About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit

  • Terms & conditions apply
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