Pricing And Quotation Specialist
3 weeks ago
Pricing And Quotation Specialist – Manila
Posted today
Job Description- Present products and services to clients
- Manage client relationship
- Preparing and implementing quality assurance policies and procedures.
- Performing routine inspections and quality tests.
- Identifying and resolving workflow and production issues.
- Ensuring that standards and safety regulations are observed.
- Addressing and discussing issues and proposed solutions with superiors.
- Documenting quality assurance activities and creating audit reports.
- Making recommendations for improvement.
- Creating training materials and operating manuals.
- User training
Requirements:
- Knowledge in Microsoft Office especially Excel
- Logical Analysis
- Can effectively and efficiently collaborate with the team
- Self-Determined and Open Minded especially during the training period.
- Can prevent mistakes and improve job quality
- Familiar with Data Management System
Job Type: Full-time
- Paid training
- Work from home
Posted today
Job DescriptionIn this Genpact posting, roles include Process Developer / Process Associate in Customer Service with English-language support via calls and emails. Responsibilities typically include handling customer inquiries, maintaining records, solving problems, meeting performance metrics, and collaborating with cross-functional teams. Qualifications often include high school or higher, customer service experience (preferably financial services), strong communication, problem-solving, attention to detail, and ability to work in fast-paced environments. Benefits commonly include paid training, health insurance, and opportunities for career development. Phrases to note: Genpact emphasizes equal opportunity employment and cautions against recruitment scams.
Typical responsibilities include:
- Receive and respond to customer calls, emails and chats; capture and verify required information
- Support customer enquiries with empathy regarding financial products and services
- Resolve customer issues and concerns in a professional and efficient manner
- Maintain accurate records of customer interactions and resolutions
- Effectively communicate solutions and recommendations to clients
- Stay up to date with product and service offerings to provide accurate information to customers
- Meet or exceed performance metrics and QA targets
- Client account management to drive client advocacy
Minimum Qualifications / Skills
- High School or Senior High School Graduate
- Customer service experience, preferably in financial services
- Strong written and verbal communication skills
- Strong numeracy and problem-solving skills
- Ability to work in a fast-paced environment and handle a high volume of inquiries
- Strong attention to detail and professional attitude
Open to flexible schedule, including evenings and weekends
Other notes: Genpact postings reiterate non-charging-for-applications, equal opportunity, and scam awareness. Some postings include additional qualifications or preferred skills such as understanding of banking operations, multi-system processes, and vendor or intermediary management. Locations include Pasig, Taguig, Makati, and other Metro Manila sites with salaries quoted (e.g., 240,000 to 350,000 PHP annually, or up to 25,000 PHP monthly, depending on posting).
Customer Service – Crescendo Staffing and Business Consulting Inc.Location variations include Pasig City, Taguig, and other NCR sites. Common requirements include happy to work non-voice and call center roles, willingness to work nights and weekends, and a variety of salary ranges and benefits (e.g., up to 24,000 PHP monthly, incentives, HMO, life insurance, etc.).
Customer Service – MKS WORKFORCE MANAGEMENT SERVICES INC.Location: Makati City, Metro Manila. Role: Customer Service representative; full-time. Responsibilities include responding to inquiries via phone and email, maintaining detailed records, collaborating with cross-functional teams, and adhering to company policies. Qualifications include prior customer service or call center experience, strong communication, problem-solving, and the ability to work in a fast-paced environment. Benefits and growth opportunities are highlighted.
Be aware that some postings include generic Genpact copy about AI and Genpact’s values and branding, along with standard equal opportunity statements and scam advisories.
Customer Service – Additional ListingsTags: Taguig, Pasig, BGC, Alabang, Metro Manila. Common requirements include college graduate or ongoing studies, ability to work shifts including nights and weekends, and willingness to travel or relocate as needed. Salary ranges and incentives vary by posting.
Overall notes
The compiled postings show several customer service and process roles with varied responsibilities spanning client relationship management, quality assurance, logistics, banking operations, and call-center support. Most postings require strong communication, problem-solving, and the ability to work in fast-paced environments. Equal opportunity statements and scam-awareness notices are common across entries.
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