Customer Success Manager
4 weeks ago
Key Responsibilities Client Oversight & Reporting Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet Management Initial review and updates for Intake and AR Smartsheets Long-term maintenance and updates Bot Integration & Oversight Learn current Bot functionality Identify new Bot opportunities Assist with Bot issue tracking and resolution Quality Assurance & Performance Tracking Pre-QA results and tracking for confirmation team Time entry review User production and bill period denial analysis Client Engagement Join client calls to provide feedback and insights Others Six Sigma certification is an advantage With Durable Medical Equipment (DME) experience is an advantage Willing to work onsite in Lipa/Iloilo/Clark #J-18808-Ljbffr
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Customer Success Coordinator
4 weeks ago
Iloilo City, Philippines LexisNexis Risk Solutions Full time.Customer Success Coordinator page is loaded## Customer Success Coordinatorlocations: Iloilotime type: Full timeposted on: Posted Todayjob requisition id: R Job Summary:The Customer Success Team provides direct customer support to exhibitors from the point of sale to post-show lead retrieval. We work with individual exhibitors to help them get the most from...
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Customer Success Coordinator
4 weeks ago
Iloilo City, Philippines RELX Full timeJob Summary: The Customer Success Team provides direct customer support to exhibitors from the point of sale to post-show lead retrieval. We work with individual exhibitors to help them get the most from our events and are particularly focused on helping them to understand and see the value in our digital and data analysis tools. In doing so, we release the...
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Customer Success Specialist
4 weeks ago
Iloilo City, Philippines SMPL Full timeCompany Description At MySchoolSuite Inc., a division of HTS Technologies, we’re proud to partner with SMPL — a trusted operations and outsourcing solutions provider that helps organizations work smarter and scale faster. SMPL makes work simpler — literally! By outsourcing everyday tasks to its dedicated team of frontliners, SMPL helps businesses and...
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Customer Success Specialist
1 week ago
Iloilo City, Western Visayas, Philippines SMPL Full time ₱80,000 - ₱120,000 per yearCompany DescriptionAt MySchoolSuite Inc., a division of HTS Technologies, we're proud to partner with SMPL — a trusted operations and outsourcing solutions provider that helps organizations work smarter and scale faster.SMPL makes work simpler — literally By outsourcing everyday tasks to its dedicated team of frontliners, SMPL helps businesses and...
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Customer Success Manager
4 weeks ago
Quezon City, Philippines Oscer Full timeLocation Manilla Employment Type Full time Location Type Remote Department Customer Success Who are Heidi? Heidi is on a mission to halve the time it takes to deliver world-class care. We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to...
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Customer Success Manager
4 weeks ago
Batangas City, Philippines Datapel Systems Full timeOverview The Customer Success Manager (CSM) is responsible for managing customer relationships post-implementation to ensure successful adoption of Datapel’s solutions. The CSM will work closely with customers to help them achieve their goals, drive product usage, and reduce churn. This role also focuses on keeping clients updated on new features,...
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Customer Success Manager
1 week ago
Cebu City, Central Visayas, Philippines HOD HR HUB (H³) Full time ₱1,200,000 - ₱2,400,000 per yearRole: Customer Success ManagerWork Set Up: Work From HomeSalary Package: Very CompetitiveCandidates from the Philippines, Japan, India, and Malaysia are accepted.Language Proficiency:• Japanese - N1• English – B2Minimum Skill Requirements:• At least 1-2 years B2B/Account Management experience• Account Management Experience• Experience providing...
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Customer Success Manager
2 weeks ago
Makati City, National Capital Region, Philippines Euronet Full time ₱60,000 - ₱120,000 per yearWe are looking for a tech savvy Customer Ssuccess Manager who possesses a strong drive for results. Duties for the role will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. The candidate for the role...
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Customer Success Manager
2 weeks ago
Makati City, National Capital Region, Philippines SoftwareOne Full time ₱600,000 - ₱1,200,000 per yearResponsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareOne and/or partner solutions and align with Sales and Solution Sales on upcoming up- or cross-selling opportunities accordingly.You may be required to conduct Onboarding sessions with your customer stakeholders providing insight...
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Customer Success Manager
2 weeks ago
Makati City, National Capital Region, Philippines SoftwareOne Full time ₱1 - ₱2 per yearWhy SoftwareOne?SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the...