
Data Operations- Operations Analyst
4 weeks ago
Overview
About Citco: The market leader. The premier provider. The best in the business. Since 1948, Citco has evolved the asset servicing sector and continues to innovate and expand across asset classes and geographies. We serve hedge funds, alternatives, corporations and private clients, prioritizing performance and industry leadership.
About the Team & Business Line: Fund Administration is Citco’s core business, with a respected alternative asset and accounting service. Ongoing investment in learning and technology solutions enables a seamless client experience.
About You- You hold a Bachelor degree with a keen interest in financial services. Ideally 1–2 years in financial services with exposure to operations processing.
- You have strong knowledge of financial instruments; global markets, OTC security markets, fixed income and derivatives is a plus.
- You are comfortable with the Microsoft Office suite, specifically Excel.
- You demonstrate competencies in Technical Knowledge and Commercial Acumen, Quality and Risk Control, Decision Making, Client Service, Communication, Teamwork, Coaching, Drive for Result and Adaptability.
- You hold a Bachelor or Diploma (Finance, Accounting, Math or Economics preferred but not required).
- You have knowledge of or an interest in learning financial instruments such as equities, OTC derivatives, bonds, options, futures, forwards, swaps and related products.
- You are proficient in Microsoft Excel (advanced formulas, data analysis and macros are an asset).
- You have experience in Financial Services with exposure to Operations Processing (1+ years is advantageous).
- You are familiar with third-party information sources like Bloomberg or FT Interactive.
- You have good communication skills.
- You may have knowledge of Basic SQL or Macro.
Your well-being is paramount and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements. Ask us about specific benefits in your location. We embrace diversity and foster an inclusive culture that values innovation and mutual respect. Citco encourages applications from people with disabilities; accommodations are available upon request during the selection process.
Responsibilities- Meet the daily deliverables of the client and other Citco offices’ Service Level Agreements.
- Understand the fundamentals of trade capture and data processing.
- Follow processes and maintain a solid understanding of complex financial instruments.
- Manage automation and processing of client activity/position data into Citco’s accounting and daily reject processing via supported interfaces.
- Resolve data issues with an understanding of the trade lifecycle.
- Collaborate with teams inside and outside Operational Support to identify and implement process improvements.
- Participate in the daily handover of open tasks.
- Support client relationships by verifying and processing daily corporate action activity.
- Prepare and review daily events (e.g., market-listed corporate actions, option activity, paydowns, privately held events) in line with client SLAs.
- Investigate and resolve open break items between Citco and broker/counterparty records by liaising with clients and third parties.
- Understand financial instruments to verify impact of corporate actions and ensure proper P&L capture and risk reporting.
- Produce auditable month-end reporting packages to support client positions, trades and cash.
- Support the conversion of new clients or existing migrations.
- Maintain positive professional relationships with Investment Managers, clients and Citco offices.
- Contribute to the continuous improvement and enhancement of operational systems.
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