Operations Analyst

4 weeks ago

Makati, Philippines Calay Business Consultancy Services, Inc. Full time

Summary The GPOC Analyst performs routine business analysis using various techniques. He/she will be responsible for gathering and communicating the requirements of the client and back to stakeholders. Role and Responsibilities Work closely with the Business Analyst Supervisor/Account Manager and stakeholders to analyze and understand the needs of the business operation. Works with the various software packages in place, ensuring the hashing operations are running efficiently. Multi-tasks with various hosting partners reporting issues, repairs and inefficiency of operation Is available to answer questions and provides technical support when requested through various communications channels, in times when the GPOC manager is unavailable. Ensures all sites are working as close as possible to 100%, through latency testing, firmware upgrades and maintaining thorough repair records Tracking and documentation of daily performances and metrics of the operation. Identify and generate analytical requirements of the current business operation. Performing tests and evaluations of new software and hardware. Managing technical documentation. Provide business data interpretation, produce ad hoc data and reports as may be required. Run daily queries on business operation to capture accurate information. Perform analytical deep dives to analyze problems and opportunities Required Skills Preferably Bachelor’s degree in Business or IT Related courses. IT background is a preference. Has strong interest in stock trading, investment and financial technology in general. Curious and willing to learn about digital currencies. Highly motivated individual with a high sense of accuracy and attention to detail. 1-2 years relevant professional experience in a highly analytical role. Adept in Microsoft excel and data extraction and has preferably used/been actively using other MS Office tools like Word, PowerPoint, and PowerBI. Exposure to data visualization and reporting techniques. Strong written, verbal, interpersonal communication, and active listening skills. Self-driven individual who has keen attention to details. Has high accountability and resourcefulness. Flexible with time shifting schedule for the 24 x 7 operations; amenable to rotating 2-day rest days. #J-18808-Ljbffr

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